Case Manager/ Paralegal - Personal Injury

Speaks Law Firm; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary (DOE)

Medical, dental, vision benefits

401k

Employer-paid life insurance

Paid time off

Parental leave

Professional development opportunities

Growth-driven, collaborative culture

Job summary

Speaks Law Firm in Charlotte seeks an experienced high-volume Personal Injury Case Manager (Paralegal) to join our team. Candidates must have at least two years of experience handling NC personal injury claims.

Responsibilities include drafting pleadings and motions, researching statutes, interviewing clients and witnesses, and maintaining case files. The role requires strong organization, communication, and collaborative skills in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Two or more years of experience working with NC personal injury claims.
• Strong organizational skills and attention to detail.
• Intermediate computer skills.
• Ability to communicate and collaborate with clients and colleagues.

Responsibilities

• Maintain effective communication with attorneys, clients, insurance adjusters, and other professionals.
• Draft legal documents including routine pleadings, affidavits, and interrogatories; file motions per procedures.
• Research statutes, regulations and cases; provide written analysis to attorneys.
• Interview clients and witnesses and prepare summaries of statements.
• Prepare and organize case files, exhibits, and other items for case management.

Skills

PI claims NC experience

Education

High school diploma

Associate degree or higher (preferred)

Paralegal certificate (plus)

Job description

Speaks Law Firm is seeking an experienced high volume Personal Injury Case Manager (Paralegal) to join our Charlotte team. Candidates must have at least two (2) years of experience working with a high volume of personal injury claims in NC.

Responsibilities include, but are not limited to:

• Maintain effective communication with attorneys, clients, insurance adjusters, and other professionals to discuss assigned cases or projects
• Drafting of legal documents including routine pleadings and motions, affidavits, and interrogatories; files motions and pleadings according to judicial procedures
• Research and analyzes statutes, regulations, legal articles, judicial decisions, and other legal sources; provides written analysis to attorneys
• Interview clients and witnesses and prepare summaries of their statements
• Prepare, organize, store, and retrieve case files, which may include evidence, exhibits, depositions, pleadings, exhibits, and other items
• Ability to demonstrate key performance indicators and drive tasks to completion with minimal supervisory oversight
• Monitor & manage client’s medical treatment
• Send requests for information including medical records & billing
• Maintain/organize client files
• Preparation and filing of general correspondence, e-mails, demand packages and other exhibits into Case Management Software
• Understand subrogation liens & disputing unrelated charges
• Complete balance sheets accurately reflecting Rule 414 payments/adjustments

Qualifications

Required:

• High school diploma or equivalent
• Two (2) plus years of experience working with NC personal injury claims
• Passion for advocating for our clients and maintaining a positive attitude
• Strong organizational skills and attention to detail
• Intermediate computer skills
• Ability to effectively communicate and collaborate with clients and colleagues

Preferred:

• Associate's degree or higher
• Paralegal certificate a plus

Compensation

Competitive salary range depending on experience and qualifications.

Why Join Speaks Law Firm?

At Speaks Law Firm, we don’t just manage cases—we help people rebuild their lives. Our culture is rooted in compassion, advocacy, and continuous growth. We offer:

• Competitive salary (DOE & qualifications)
• Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
• Paid time off and parental leave
• Opportunities for professional development and advancement
• A collaborative, supportive, growth-driven environment

About Us

Mission: Help victims recover physically, financially, and emotionally. Values: Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, Connect.