Case Manager, Outreach

Breaking Ground; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company is seeking a Case Manager, Outreach to assist individuals experiencing homelessness in transitioning to permanent housing. The role involves providing case management services, conducting assessments, and connecting clients to necessary services. Ideal candidates will have a Bachelor's Degree and experience in harm reduction methods, dedicated to making a difference in clients' lives.

Qualifications

• Bachelor’s Degree or equivalent work experience required.
• Two years of experience working with homeless adults and substance abuse issues preferred.
• Valid NY, NJ, CT, or PA driver’s license preferred.

Responsibilities

• Provide direct services to approximately 25 clients and conduct necessary assessments.
• Connect clients to medical and psychiatric services.
• Assist clients in the process of obtaining permanent housing.

Skills

Excellent writing and communication skills

Proficiency in Microsoft Word and Excel

Harm reduction techniques

Motivational interviewing techniques

Education

Bachelor’s Degree

Equivalent work experience

Job description

1 Pennsylvania Plaza, New York, NY 10119, USA

Job Description

Posted Tuesday, June 17, 2025 at 4:00 AM

Case Manager, Outreach (Connect to Care)

Reporting to the Clinical Coordinator, theCase Manager, Outreachwill provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.

ESSENTIAL DUTIES:

• Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
• Conduct psychosocial evaluations
• Connect clients to psychiatric services
• Connect clients to medical treatment and substance use treatment facilities when applicable
• Obtain identification, public benefits, and other applicable income sources for clients
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
• Prepare all documentation for housing applications
• Assist and counsel clients in the process of obtaining permanent housing
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies
• Intervene in crisis situations
• Escort clients to appointments when needed
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience
• Two years of experience working with homeless adults and substance abuse issues preferred
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is preferred
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
• Excellent writing and communication skills

1 Pennsylvania Plaza, New York, NY 10119, USA