Case Manager - MCCC

Indy; Indianapolis, Northern (IN, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Marion County Community Corrections Agency in Indianapolis seeks a Case Manager to enhance public safety by applying evidence-based practices, assessing risk with IRAS, and developing individualized case plans for supervised clients.

You will conduct home, work, and community visits, testify in court, monitor compliance, and coordinate referrals while maintaining confidentiality and keeping accurate records.

Qualifications

• Associate degree in Criminal Justice or related field plus two years of experience in the criminal justice system.
• Bachelor’s degree in Criminal Justice or related field preferred; must not have felony conviction; IRAS certification within one year of hire.

Responsibilities

• Supervise and monitor agency clients per court conditions and MCCC policies using evidence-based practices.
• Develop individualized case plans using IRAS assessments and criminogenic needs.
• Appear in court and report violations of program rules as required.
• Conduct on-location home/work visits and maintain accurate case records.
• Maintain confidentiality and document communications in the case management system.

Skills

Interviewing

Communication

Motivational interviewing

Data management

Court testimony

Education

Associate degree in Criminal Justice or related field

Bachelor’s degree in Criminal Justice or related field

Tools

Microsoft Office

Job description

Agency Summary

The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.

Job Summary

This position is responsible for enhancing public safety by raising client accountability through the use of evidence-based practices and interventions. The incumbent in this position will utilize the Indiana Risk Assessment System (IRAS) to assess the risk and needs of clients referred by the Marion County Criminal Court Judges placed on supervision with either electronic monitoring or residential placement. This position will develop and manage individual case management plans as indicated by Marion County Community Corrections (MCCC) policy, make appropriate referrals for services in accordance with case plans, and is responsible for the monitoring of clients in their home, at work, and, in the community to ensure compliance with court orders and agency policies. Incumbent in this position will attend and testify in court and schedule administrative hearings to discuss non-compliance. Position will apply agency approved incentives and sanction. Incumbent is responsible for monitoring clients in accordance with equipment and alert policies. This position supervises a caseload of residential or electronic monitoring clients. The incumbent will meet regularly with clients in the office and community as home or employment visits are conducted. Incumbents in this position exercises authority by determining when instances of non-compliance is sufficient to take to a supervisor which could result in a violation being submitted to the sentencing court. The incumbent has the authority to offer recommendations to the supervisor or court in instances of non-compliance. Position may be on call 24-hours a day, seven (7) days a week with a rotation. Position reports to the Supervisor, Community Supervision.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

• Superviseandmonitorstheactivitiesofagencyclientswhileensuringcompliancewithrulesandconditions ofthesentencingcourtandpoliciesofMarionCountyCommunityCorrections(MCCC)throughtheuseofevidence-basedpracticesandtargetedinterventions
• Performalldutiesinanethicalandprofessionalmanner
• Interviewandobtains clientinformationandrecords information appropriately and accurately
• Usepro-socialmodelingwhen interactingwiththeclients
• Informscourtsthroughsubmissionsofawrittenviolationwhenaviolationoccursthatcannotbehandled administratively
• Mayberequiredtoconductonlocationfieldvisitsatthehomesoremployeroftheclientsundercommunity supervision
• Prepareandsendsmemostocourt
• ConductIndianaRiskandNeedsAssessment(IRAS)onallclientsanddevelopsindividualizedcaseplansutilizingthecriminogenicneedsidentifiedbytheassessment
• UtilizetheEightPrinciplesofEffectiveInterventionindailydutieswhileworkingwiththe clients
• Utilizepositivereinforcementinanattemptto achieverepeatprosocial behavior
• Scheduleandmonitorresultsofclientdrugscreens andtakes appropriateaction
• MonitorcollectionoffeesfromclientspursuanttothecourtorderandMCCCpolicies
• Appearincourtandreportsviolationsofprogramrulesandcourtordersviatestimonyasrequested
• Attendtrainingandeducationseminarsandpursuesotherprofessionaldevelopmentopportunitiestoremaincurrentinevidence-basedpractices(EBP)research
• Attendregularstaffmeetingsandconfersindividuallywiththesupervisorofcaseconsultationsandotherwork-related issues
• Maintainagency-issuedequipment,clothing,andanyotheritemsthepositionmightberequiredtouseinperformance of duties
• Obtainregularwrittenreportsfromtreatmentorserviceprovidersthatdetailtheclient'sprogressandcompliance or lack thereof
• DocumentallcorrespondencewiththepublicregardingMCCCclientsfromthecourts,treatmentproviders or other outside sources
• Reportthefindingsinthecasemanagementdatabase
• Responsibleforreviewing,approving,andenteringresidentpassesintothe community
• Ensureopencommunicationwith employersandserviceproviders
• Mustspendaminimumofthreehoursworkinginsideoftheresidentialdormitoriesinordertocompleterequiredofficevisitsandtoaddressresidentconcernsifassignedtotheresidentialfacility
• Requiredtorespondtovoicemails,emails,andresidentmessagecardsinatimelymanner
• Ensureaccountabilityandoversight overtheworkreleasepopulation
• Confidentialityistobemaintainedatalltimes

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Associate degree in Criminal Justice or a related field with two (2) years of experience in the criminal justice system. An equivalent combination of education, training, and experience required, in the absence of a degree. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast-paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver’s license. Knowledge and use of Microsoft Office.

Preferred Job Requirements and Qualifications

Bachelor’s degree in Criminal Justice or a related field. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and reports. Ability to work effectively in a fast-paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver’s license. Knowledge and use of Microsoft Office. Must be certified by the Department of Correction in the Order in the Court program to conduct both disciplinary hearing board screenings and hearing.

Essential functions are regularly performed in an office setting without exposure to adverse environmental conditions.