Case Manager - MCCC

City of Indianapolis and Marion County; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Indianapolis and Marion County is seeking a Community Corrections Officer to supervise residential and electronic monitoring clients and manage case plans under MCCC policies. The role emphasizes IRAS assessments, collaboration with the court, and proactive referrals to services.

The incumbent will testify in court, maintain detailed records, and ensure compliance with agency and court orders. A valid driver’s license and MS Office proficiency are required.

Qualifications

• Associate degree in Criminal Justice or a related field is required.
• Bachelor’s degree in Criminal Justice or related field preferred.
• Must not have been convicted of a felony.
• Must become certified to conduct IRAS assessments within one year of hire.
• Ability to interview and work with clients to ensure completion of court/agency requirements.
• Knowledge of policies of MCCC, local judicial process, and service providers.
• Ability to effectively communicate with participants and supporters as well as CJ system.

Responsibilities

• Supervise and monitor activities of agency clients while ensuring compliance with court rules and MCCC policies.
• Interview and obtain client information and records appropriately and accurately.
• Conduct Indiana Risk and Needs Assessment (IRAS) on all clients and develop individualized case plans.
• Maintain documentation and client records with accuracy.
• Attend and testify in court and schedule administrative hearings as needed.
• Provide referrals for services in accordance with case plans and document progress.

Skills

Interviewing

Case management

Communication

Emotional intelligence

Stress management

Education

Associate degree in Criminal Justice or related field

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Agency Summary

The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.

Job Summary

This position is responsible for enhancing public safety by raising client accountability through the use of evidence-based practices and interventions. The incumbent in this position will utilize the Indiana Risk Assessment System (IRAS) to assess the risk and needs of clients referred by the Marion County Criminal Court Judges placed on supervision with either electronic monitoring or residential placement. This position will develop and manage individual case management plans as indicated by Marion County Community Corrections (MCCC) policy, make appropriate referrals for services in accordance with case plans, and is responsible for the monitoring of clients in their home, at work, and, in the community to ensure compliance with court orders and agency policies. Incumbent in this position will attend and testify in court and schedule administrative hearings to discuss non-compliance. Position will apply agency approved incentives and sanction. Incumbent is responsible for monitoring clients in accordance with equipment and alert policies. This position supervises a caseload of residential or electronic monitoring clients. The incumbent will meet regularly with clients in the office and community as home or employment visits are conducted. Incumbents in this position exercises authority by determining when instances of non-compliance is sufficient to take to a supervisor which could result in a violation being submitted to the sentencing court. The incumbent has the authority to offer recommendations to the supervisor or court in instances of non-compliance. Position may be on call 24-hours a day, seven (7) days a week with a rotation. Position reports to the Supervisor, Community Supervision.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

• Superviseandmonitorstheactivitiesofagencyclientswhileensuringcompliancewithrulesandconditions ofthesentencingcourtandpoliciesofMarionCountyCommunityCorrections(MCCC)throughtheuseofevidence-basedpracticesandtargetedinterventions
• Performalldutiesinanethicalandprofessionalmanner
• Interviewandobtains clientinformationandrecords information appropriately and accurately
• Usepro-socialmodelingwhen interactingwiththeclients
• Informscourtsthroughsubmissionsofawrittenviolationwhenaviolationoccursthatcannotbehandled administratively
• Mayberequiredtoconductonlocationfieldvisitsatthehomesoremployeroftheclientsundercommunity supervision
• Prepareandsendsmemostocourt
• ConductIndianaRiskandNeedsAssessment(IRAS)onallclientsanddevelopsindividualizedcaseplansutilizingthecriminogenicneedsidentifiedbytheassessment
• UtilizetheEightPrinciplesofEffectiveInterventionindailydutieswhileworkingwiththe clients
• Utilizepositivereinforcementinanattemptto achieverepeatprosocial behavior
• Scheduleandmonitorresultsofclientdrugscreens andtakes appropriateaction
• MonitorcollectionoffeesfromclientspursuanttothecourtorderandMCCCpolicies
• Appearincourtandreportsviolationsofprogramrulesandcourtordersviatesbytestimonyasrequested
• Attendtrainingandeducationseminarsandpursuesotherprofessionaldevelopmentopportunitiestoremaincurrentinevidence-basedpractices(EBP)research
• Attendregularstaffmeetingsandconfersindividuallywiththesupervisorofcaseconsultationsandotherwork-relatedissues
• Maintainagency-issuedequipment,clothing,andanyotheritemsthepositionmightberequiredtouseinperformance of duties
• Obtainregularwrittenreportsfromtreatmentorserviceprovidersthatdetailtheclient'sprogressandcompliance or lack thereof
• DocumentallcorrespondencewiththepublicregardingMCCCclientsfromthecourts,treatmentproviders or other outside sources
• Reportthefindingsinthecasemanagementdatabase
• Responsibleforreviewing,approving,andenteringresidentpassesintothe community
• Ensureopencommunicationwith employersandserviceproviders
• Mustspendaminimumofthreehoursworkinginsideoftheresidentialdormitoriesinordertocompleterequiredofficevisitsandtoaddressresidentconcernsifassignedtotheresidentialfacility
• Requiredtorespondtovoicemails,emails,andresidentmessagecardsinatimelymanner
• Ensureaccountabilityandoversight overtheworkreleasepopulation
• Confidentialityistobemaintainedatalltimes

  This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Associate degree in Criminal Justice or a related field with two (2) years of experience in the criminal justice system. An equivalent combination of education, training, and experience required, in the absence of a degree. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast-paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver’s license. Knowledge and use of Microsoft Office.

Preferred Job Requirements and Qualifications

Bachelor’s degree in Criminal Justice or a related field. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast-paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver’s license. Knowledge and use of Microsoft Office. Must be certified by the Department of Correction in the Order in the Court program to conduct both disciplinary hearing board screenings and hearing.

If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.