Manager: Residential Supervision - MCCC

City of Indianapolis and Marion County; Indiana (PA); On-site; USD 90,000 - 130,000; Full time

Job summary

The City of Indianapolis Marion County's Marion County Community Corrections Agency seeks a senior administrator to oversee up to 65 team members at the Duvall Residential Center, ensuring safety and program integrity for up to 350 residents. The role requires strong leadership, policy oversight, and adherence to evidence-based practices.

Applicants should hold a Bachelor's degree in Criminal Justice or related field with extensive criminal justice leadership experience, and must be able to

Qualifications

• Bachelor’s degree in Criminal Justice, Business Management, or related field and eight (8) years of experience in the criminal justice field.
• Master’s degree preferred with four (4) years of experience in the criminal justice field.
• Ability to communicate effectively both orally and in writing.
• Knowledge and proven track record in leadership, management, contracts and performance measurement.
• Must know regulations and requirements of court evidence and have a valid driver’s license.

Responsibilities

• Oversee and supervise up to 65 team members at the Duvall Residential Center.
• Ensure safety and security of residents and staff in a 24/7 operation.
• Coordinate with agencies, vendors, and law enforcement on compliance and audits.
• Develop policies and ensure adherence to applicable laws and standards.

Skills

Leadership

Public relations

Communication

Policy oversight

Cost control

Education

Bachelor’s degree in Criminal Justice or related field

Master’s degree in Criminal Justice or related field

Tools

Microsoft Office

Job description

Agency Summary

The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.

Job Summary

This position is responsible for overseeing and supervising the performance of up to 65 team‑members located at the Duvall Residential Center (DRC). Incumbent in this position ensures accountability and oversight over a work release facility that houses a maximum of 350 residents. Team members are responsible for the supervision of residents, development of case plans, referrals to services and programming, processing arrivals and releases, and general maintenance of the facility. Incumbent is directly responsible for public safety, resident and team‑members safety, team‑members accountability, as well as adherence to evidence‑based practices within the facility. The incumbent will assist the Chief Deputy Director in agency‑wide decision making in addition to providing assistance in the absence of the Chief Deputy Director. The incumbent will have wide latitude to make decisions related to public safety, team‑members safety, combined with resident safety and accountability for records management, maintenance and retention, dissemination of customer information and administrative services. The incumbent operates within a wide range of discretion on matters such as hiring and terminations. Incumbent can deviate from standards as established within the appropriate policies, procedures and laws under their control. Ability to effectively identify and evaluate available data and to exercise sound judgment. Incumbent is responsible for the productivity of team members and cost effectiveness of programs. Incumbent has the freedom to use judgment while assisting in policy formulation and in all types of negotiations. Position is required to be on call 24‑hours even (7) days a week and participate in a rotating schedule. Position reports to the Chief Deputy Director.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

• Monitors and supervise daily operation of a 24/7 correctional facility ensuring the safety and security of residents and team members
• Monitors and ensures contract compliance of contracted vendors
• Effectively and professionally resolves contractual challenges and disputes in communication with the contracts manager
• Monitors and ensures contract compliance with the Indiana Department of Correction Community Transition Program
• Performs daily supervision and monitoring of work release facility team‑members and operations, vendors, and contractors
• Coordinates schedules, workflow, and monitors team‑members progress and performance
• Ensures proper facility staffing and conducts hiring, training, performance evaluations, and discipline of team‑members
• Drafts, reviews, and enforces policies, procedures, and standards relating to residential programs including but not limited to case management, security, safety, and maintenance as well as ensuring compliance with all federal, state, and local laws and regulations
• Ensures the facility operates under and complies with standards set by the IACCAC Residential Standards Committee
• Responsible for coordinating and ensuring emergency plans are in place and that team‑members are adequately trained in emergency policies and procedures as well as compliance with Prison Rape Elimination Act standards
• Ensure internal and external problems, conflicts, and issues are dealt with appropriately through the use of investigation, fact finding, interviews, and analysis of information including resident grievances
• Ensures custody, control, and safety of residents in the facility and works with the Marion County Sheriff’s Office to coordinate facility‑wide searches as necessary
• Ensure resident needs are met as outlined in the residential standards, supervises movement of residents into and throughout the program ensuring policy and established standard operating procedures are followed
• Represents the agency or facility to other agencies, groups, boards, businesses, and the public
• Serves as liaison including responding to questions, problems, and concerns of other departments and agencies, the court, vendors, and various key stakeholders
• Contributes to the strategic direction of the agency and is responsible for assisting with the development of short and long‑term management of its logistical operations and resources
• Ensures the implementation of continuous quality improvement processes and plans for work release
• Overseeing the supervision and performance of entire team‑members
• Assists in personnel matters such as recruitment, promotion, disciplinary process, and terminations
• Assists in implementing, updating, and enforcing agency policies, procedures, and standards and enforces adherence to all applicable laws, policies and procedures
• Supervises the screening process for all community corrections work release referrals and ensures coordination with local and out of county and state entities regarding placement
• Will also ensure capacity levels are sufficient for placements as much as possible
• Helps the Chief Deputy Director in preparing current and future needs assessments regarding efficient staffing levels, performance of team‑members and contractors, and acts as a liaison or representative with the Department of Correction and criminal justice partners at the state and local level
• Assists with annual or statistical data and reports
• Assist in submitting required reports for the Advisory Board, coordinating services, performing evaluations of contractors, and communicating with other criminal justice stakeholders
• Assists in and oversees preparation for facility audits

• Confidentiality is to be maintained at all times

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Bachelor’s degree in Criminal Justice, Business Management, or related field and eight (8) years of experience in the criminal justice field. An equivalent combination of education, training, and experience required, in the absence of a college degree. Ability to establish and maintain effective organizational and public relations. Ability to communicate effectively both orally and in writing. Must be skilled in establishing cost effective programs and quality control. Must have knowledge and a proven track record in leadership, management, contracts, personnel and process performance measurement, investigative principles and practices used in insuring compliance with appropriate state and federal laws. Must know the regulations and requirements of court evidence. Must interface with the public regarding procedures. Must be able to interpret and explain court decisions to clients, others, municipal boards, committees, and managers. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office. Must have and maintain a valid driver’s license.

Preferred Job Requirements and Qualifications

Master’s degree in Criminal Justice, Business Management, or related field and four (4) years of experience in the criminal justice field. Ability to establish and maintain effective organizational and public relations. Ability to communicate effectively both orally and in writing. Must be skilled in establishing cost effective programs and quality control. Must have knowledge and a proven track record in leadership, management, contracts, personnel and process performance measurement, investigative principles and practices used in insuring compliance with appropriate state and federal laws. Must know the regulations and requirements of court evidence. Must interface with the public regarding procedures. Must be able to interpret and explain court decisions to clients, others, municipal boards, committees, and managers. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office. Must have and maintain a valid driver’s license.

If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City‑County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.

Essential functions are regularly performed in an office setting without exposure to adverse environmental conditions.

Physical Conditions

1. Sitting at a desk the majority of the day as well as attending courts
2. Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds
3. Tasks may involve extended periods of time at keyboard or workstation
4. Tasks require the ability to perceive and hear sounds and see visual cues or signals
5. Tasks require the ability to communicate orally