Case Manager Lead: High-Value Injury Cases On-Site

Morgan & Morgan, P.A.; Birmingham (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. seeks a Case Manager Lead to supervise a team of 5 case managers and oversee a 50-case inventory, guiding cases from inception to litigation. The role partners with Pre-Suit and Trial Attorneys to optimize workflows and ensure timely, compliant case progression.

You will drive process improvements, monitor timelines, and maintain high quality standards across the department, while coaching staff and aligning with firm goals.

Qualifications

• Prior experience as a Personal Injury Case Manager.
• 3-5 years in a leadership or supervisory role, preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Excellent organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated leadership abilities, including coaching, team-building, and conflict resolution skills.
• Exceptional communication and interpersonal skills, with the ability to build rapport and collaborate effectively with internal and external stakeholders.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Responsibilities

• Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance.
• Conduct regular team meetings, performance evaluations, and training sessions to foster professional growth and development.
• Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately.
• Oversee a high value inventory of approximately 50 cases, ensuring timely and accurate handling of each case from inception to litigation.
• Implement efficient case management strategies to streamline processes and maximize productivity.
• Monitor case timelines, deadlines, and milestones, taking proactive measures to address any potential issues or delays.
• Serve as a liaison between the Case Management team and the Pre-Suit Attorney, providing regular updates on case statuses, developments, and challenges.
• Collaborate closely with a Trial Attorney to develop and execute effective case strategies before moving cases to a litigation team.
• Maintain high standards of quality and compliance across all aspects of case management, ensuring adherence to relevant legal regulations and organizational policies.
• Conduct periodic audits and reviews of case files to identify areas for improvement and implement corrective actions as necessary.
• Work closely with the Pre-Suit Attorney and other stakeholders to develop long-term strategic initiatives and goals for the Case Management team.
• Identify opportunities for process optimization, technology integration, and workflow enhancement to drive operational efficiency and effectiveness.

Skills

Team leadership

Communication

Organizational skills

Typing speed 35 wpm

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Morgan & Morgan, P.A. seeks a Case Manager Lead to supervise a team of 5 case managers and oversee a 50-case inventory, guiding cases from inception to litigation. The role partners with Pre-Suit and Trial Attorneys to optimize workflows and ensure timely, compliant case progression.

You will drive process improvements, monitor timelines, and maintain high quality standards across the department, while coaching staff and aligning with firm goals.