Case Manager IV

Lakeshore Talent; Colorado Springs (CO); Hybrid; USD 64,012,000 - 67,881,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with employer contributions

Paid time off + holidays

Flexible schedule + half-day Fridays

Professional development opportunities

Mileage reimbursement

Job summary

Lakeshore Talent in Colorado Springs is seeking a CMA Coordinator to support individuals in accessing and coordinating long-term care services. This role collaborates with individuals, families, and providers to develop person-centered service plans that promote independence, health, and safety.

The position emphasizes strong communication, organization, and problem-solving skills, plus comfort with technology and Microsoft 365.

Qualifications

• Bachelor’s degree or 5 years of relevant experience in human services or case management.
• Experience with Medicaid waivers or long-term care services preferred.
• Strong communication, organization, and problem-solving skills.
• Comfortable with technology, databases, and Microsoft 365.

Responsibilities

• Develop and coordinate individualized service plans.
• Serve as a primary contact for individuals, families, and providers.
• Monitor services to ensure quality, compliance, and effectiveness.
• Advocate for individuals and connect them to community resources.
• Maintain accurate documentation in electronic systems.
• Conduct in-person visits in homes, facilities, and community settings.
• Participate in team meetings, trainings, and ongoing development.

Skills

Communication

Organization

Problem-solving

Microsoft 365

Technology fluency

Education

Bachelor's degree or 5 years experience

Job description

Job Title: CMA Coordinator

Pay: $22.32 – $23.69/hour
Schedule: Hybrid (field + remote) in the Colorado Springs area

Position Summary

The CMA Coordinator supports individuals in accessing and coordinating long-term care services. This role works closely with individuals, families, and providers to develop person-centered service plans that promote independence, health, and safety.

Key Responsibilities

• Develop and coordinate individualized service plans


• Serve as a primary contact for individuals, families, and providers


• Monitor services to ensure quality, compliance, and effectiveness


• Advocate for individuals and connect them to community resources


• Maintain accurate documentation in electronic systems


• Conduct in-person visits in homes, facilities, and community settings


• Participate in team meetings, trainings, and ongoing development

Qualifications

• Bachelor’s degree or 5 years of relevant experience in human services, case management, or working with vulnerable populations


• Experience with Medicaid waivers or long-term care services preferred


• Strong communication, organization, and problem-solving skills


• Comfortable with technology, databases, and Microsoft 365

Requirements

• Valid driver’s license and reliable transportation


• Clean Motor Vehicle Report, no major moving violations in the past 3 years


• Ability to travel locally

Benefits

• Health, dental, vision insurance


• 401(k) with employer contributions


• Paid time off + holidays


• Flexible schedule + half-day Fridays


• Professional development opportunities


• Mileage reimbursement