CMA Case Manager I

County of Weld; United States; Hybrid; USD 36,589 - 47,568; Full time

Job summary

Weld County seeks a capable caseworker to assess and support long‑term care needs in a hybrid work setting. You will conduct intake, determine eligibility, and guide families through service options, documenting plans with accuracy.

Requirements include a Bachelor’s Degree or 5+ years in LTSS, strong Windows/Office skills, and the ability to travel as needed. Background checks and driver’s license are required.

Qualifications

• Bachelor’s Degree or 5 years of LTSS experience.
• Experience in long-term care services or related fields; coursework in admin duties may count for up to two years.
• Proficiency with Windows, Office suite; strong communication and math skills.
• Must pass background checks and have a valid driver’s license and transportation.

Responsibilities

• Screen referred individuals for long-term care eligibility.
• Explain rights and service options to members and families.
• Develop and implement written, person-centered care plans.
• Authorize long-term home health and waiver services as needed.
• Manage a diverse caseload with site visits and meetings.
• Advocate for members' best interests and participate in planning.
• Collaborate with partners and maintain documentation.

Skills

Windows

Excel

Outlook

Communication

Reading/Writing

Math

Problem solving

Organization

Time management

Education

Bachelor’s Degree or LTSS experience

Job description

Overview

Compensation Range $26.56 - $34.53 – this position is typically filled at the Caseworker I level as a developmental role; however, candidates who already possess the required knowledge, training, and experience may be considered for appointment at the Caseworker II level. Primary office location will be in the Greeley office. Work may involve time away from a standard office environment, driving to and from home visits, and additional community settings that may pose hazards requiring protective equipment or assistance from emergency medical personnel or law enforcement. Reliable, predictable attendance during business hours of 8 a.m. to 5 p.m., Monday through Friday, is required. After‑hours and on‑call situations may occur to support members and families outside normal hours. A hybrid schedule is available for employees who have completed initial training and meet criteria outlined in division policy.

Program Training

20% Participate in classroom, virtual, and hands‑on training for programs administered by the case management agency such as Home and Community Based (HCBS) waivers, non‑HCBS programs, and State General Funds. Learn to use case management systems and tools such as CCM, Bridge, PeakPro, and TIM. Work closely with trainers, supervisors, and peers to build foundational knowledge and demonstrate progress toward established training goals in case management activities and documentation.

Intake & Assessment

20% Learn and demonstrate ability to complete initial screening of referred individuals to determine potential eligibility for long‑term care programs and/or referral to appropriate community services. Ensure members/families are notified of rights, priorities are discussed, and they have choices of services based on documented needs and goals. Develop a working knowledge of community resources and assistance programs, provide information on all potential services and enrollment processes, and guide them through each step. Complete comprehensive functional assessments according to program regulations and mandatory time frames to determine eligibility for long‑term care programs.

Person Centered Support Planning & Service Provision

20% Learn to develop and begin to implement a written person‑centered plan of care that identifies specific services to meet each member’s care needs and individual goals. Independently authorize all long‑term home health services and non‑skilled waiver program services while ensuring appropriateness, necessity, and compliance with State cost containment guidelines. Maintain communication with service providers per regulations, assist members/families in locating and selecting providers, coordinate and facilitate services, and monitor annual assessments and support plans, adjusting services as needed.

Case Management

20% Progressively increase case management knowledge to apply principles to manage a diverse caseload. Meet with members and families in home, hospital or other appropriate settings. Maintain ongoing contact through visits, phone calls, and support plan meetings. Convene individualized support team meetings as needed, and may participate in Human Rights Committee presentations, community meetings, trainings, conferences, and the appeal hearing process.

Advocacy

10% Advocate for the best interest of the member, mediate conflicts, and assist with problem‑solving to achieve long‑term supportive needs. Participate in CMA and community planning and education as requested.

Professionalism & Teamwork

10% Participate positively with internal and external professional partners; stay informed via meetings, recordings, updates, and county‑wide messaging. Demonstrate collaboration, problem‑solving, accountability, and commitment to team success.

Candidate Traits

• Self‑motivated
• Values collaboration with clients, staff, and community partners
• Highly organized
• Strong attention to detail
• Extremely dependable

Qualifications

• Required Education: Bachelor’s Degree or 5 years of experience in Long‑Term Services and Supports (LTSS), including Developmental Disabilities or a combination of education and relevant experience.
• Relevant Experience: (a) Experience in long‑term care services, gerontology, physical rehabilitation, disability services, special education, or related fields; AND (b) Completed coursework or experience related to administrative duties of case managers may count for up to two years of experience.
• Skills & Abilities: Proficiency with Microsoft Windows, Word, Excel, Outlook; ability to read, comprehend, and write instructions and correspondence; effective communication with diverse populations; math application; problem‑solving; adaptability to fast‑paced, high‑volume work; initiative; organization; time management; and ability to manage multiple priorities. Must pass criminal background check.
• Licenses & Certifications: Human Services Background Checks, Colorado Adult Protective Services (CAPS) check, Motor Vehicle Record (MVR) evaluation, and continuous monitoring. Valid Driver’s License and Liability Insurance required; own transportation and willingness to travel. Must pass pre‑employment drug screening and meet Fair Labor Standards Act requirements for overtime.

Equal Employment Opportunity

Weld County is an equal employment opportunity employer. We ensure that all employment practices are conducted without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity or expression, genetic information, protected veteran status or any other protected status in accordance with federal, state, and local laws. Weld County pledges to uphold a work environment free from discrimination and harassment, promoting fairness and dignity for all employees. We actively take affirmative action to comply with nondiscrimination policies and invite qualified individuals in need of reasonable accommodations to contact our Human Resources Department at [e-mail] or (970) 400‑4234.

Benefits

Weld County offers generous benefits for full‑time, regular employees (30+ hours/week) and part‑time (20‑29 hours/week), including health, dental and vision coverage, employer‑contributed HSA, medical clinic, paid holidays, paid vacation, paid sick leave, wellness program, county retirement, PERA (Health Department only), 457 retirement plan, 401(k) retirement plan, training & development, tuition stipend, and more. For a closer look at benefits, visit https://www.weld.gov/Government/County-Information/Join-Our-Team/Employee-Benefits.