Case Manager - Intermediate Care Facility

Lambs Farm; Libertyville (IL); On-site; USD 33,000 - 39,000; Full time

Job summary

Lambs Farm in Libertyville, IL seeks a dedicated Case Manager to coordinate services for individuals in our ICF/IID program. You will advocate, develop and monitor IPPs, Behavior Support Plans, and collaborate with a multidisciplinary team to ensure participant rights, safety, and independence.

You will maintain timely documentation, attend annual IPP meetings, accompany participants to appointments, and support families and guardians while upholding privacy and regulatory standards.

Qualifications

• Bachelor's degree required in social work, psychology, healthcare, or related field.
• Minimum of one year of experience working with individuals with developmental disabilities.
• QIDP certification preferred or able to complete within six months of hire.

Responsibilities

• Meet regularly with participants to understand needs, goals, and outcomes.
• Develop, implement, review IPPs and Behavior Support Plans.
• Coordinate services across medical, behavioral, residential, vocational, and community supports.
• Lead annual IPP and interdisciplinary team meetings with participant and guardian/family.
• Document recommendations, decisions, and follow-ups from meetings.
• Maintain progress notes and regulatory documentation timely.
• Serve as primary contact for participants, families, and service providers.
• Travel locally (~10%) for activities and support.

Skills

Advocacy skills

Team collaboration

Communication skills

Case management

Documentation

Education

Bachelor's degree in social work or related field

Tools

MS Office

Job description

Join Our Mission at Lambs Farm

At Lambs Farm, we are passionately committed to enriching the lives of adults with developmental disabilities by providing meaningful opportunities, person-centered support, and a vibrant community where people can grow. For more than six decades, our residential, vocational, recreational, and community-based programs have helped participants build independence, pursue their goals, and enjoy fulfilling lives.

Our Residential team plays a critical role in supporting participants’ health, safety, independence, and quality of life. Through individualized planning, advocacy, coordinated services, and strong interdisciplinary collaboration, our Case Managers help ensure each participant’s needs, preferences, rights, and personal goals remain at the center of their care.

Do you have a passion for advocacy, person-centered planning, and helping individuals achieve meaningful outcomes? Lambs Farm may be the place for you.

Summary

We are seeking a dedicated and highly organized Case Manager to coordinate and monitor services and supports for individuals residing in our Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID).

Reporting to the Case Management Supervisor, you will serve as an advocate and key member of the interdisciplinary team, facilitating person-centered planning, developing and monitoring Individual Program Plans and Behavior Support Plans, coordinating services, monitoring participant progress, and ensuring compliance with applicable ICF/IID regulations and organizational standards.

This role offers the opportunity to make a meaningful impact by supporting participant health, safety, independence, community involvement, and overall quality of life.

The Role

• Meet regularly with participants to understand their needs, preferences, strengths, goals, and desired outcomes
• Advocate for services and supports that promote participant independence, choice, dignity, health, safety, and quality of life
• Develop, implement, review, and update Individual Program Plans (IPPs) in accordance with ICF/IID requirements
• Ensure services and supports are person-centered and responsive to changing participant needs
• Coordinate and monitor medical, behavioral, residential, vocational, recreational, community-based, and other services identified through each participant's plan
• Facilitate and lead annual IPP and interdisciplinary team meetings, ensuring participation from the participant, guardian or family, and appropriate team members
• Document recommendations, decisions, action items, and required follow-up from interdisciplinary meetings
• Monitor participant progress and changing needs and initiate revisions to services, supports, and plans as appropriate
• Complete required monthly progress notes and other regulatory documentation accurately and within established timeframes
• Serve as a primary point of contact for participants, families, guardians, internal staff, and outside service providers
• Respond appropriately to emergency and behavioral situations
• Track and report behavioral incidents in accordance with state and organizational requirements
• Develop, write, implement, and monitor Behavior Support Plans in collaboration with the interdisciplinary team
• Accompany participants to medical appointments, counseling sessions, community activities, and other services when needed
• Train direct care staff on participant goals, support plans, and required daily documentation
• Collaborate with nursing staff, therapists, residential teams, and other professionals to coordinate ongoing care
• Maintain a caseload of approximately 16 participants with varying ages, needs, and levels of support
• Support participants in engaging meaningfully in campus and community activities based on their interests, preferences, and individual needs
• Assist participants with money management and understanding insurance benefits as appropriate
• Support activities that help participants develop independence and stronger connections to their community
• Help ensure participants can safely access buildings, programs, and community activities based on their physical needs
• Balance participant choice and independence with assessed risk, health, safety, and regulatory requirements
• Maintain accurate, confidential records and comply with all applicable privacy requirements
• Travel locally, approximately 10%, for community activities, appointments, and participant support needs

Qualifications

• Bachelor's degree in social work, psychology, healthcare, or a related field
• Minimum of one year of experience working with individuals with developmental disabilities
• Previous experience working in an ICF/IID setting strongly preferred
• Comprehensive knowledge of ICF/IID regulations, standards, documentation requirements, and person-centered practices preferred
• Qualified Intellectual Disabilities Professional (QIDP) certification or ability to complete certification within six months of hire
• Willingness to complete ongoing training required to maintain QIDP qualifications
• Valid driver's license with a clean driving record
• Ability to complete CPR, First Aid, and organizational crisis intervention training
• Ability to complete the Direct Support Professional training program within the first year of employment
• Knowledge of applicable state and federal requirements, including DHS, IDPH, HIPAA, and Medicaid regulations
• Strong written and verbal communication skills in English
• Strong organizational, documentation, and follow-through skills
• Ability to effectively coordinate with participants, families, guardians, healthcare providers, staff, and external service partners
• Sound judgment and problem-solving skills when responding to changing participant needs and crisis situations
• Strong advocacy skills with a commitment to participant rights, dignity, choice, and independence
• Ability to work collaboratively as part of an interdisciplinary team
• Computer proficiency, including word processing, spreadsheets, database systems, email, and digital communication platforms
• Ability to manage multiple priorities while maintaining accurate and timely documentation
• Cultural sensitivity and ability to work respectfully with individuals from diverse backgrounds
• Ability to maintain confidentiality and professional standards in accordance with organizational and regulatory requirements
• Ability to walk, stand, and sit for extended periods throughout the workday
• Ability to lift, carry, or move mobility aids and support equipment weighing up to 50 pounds
• Ability to provide direct physical assistance with activities of daily living, including medication administration or medication passes, toileting, bathing or showering, personal hygiene, dressing, and other personal care needs
• Ability to bend, reach, lift, and physically support individuals with varying levels of assistance needs
• Ability to drive personal or organizational vehicles for participant transportation and community activities
• Flexibility to provide occasional evening, weekend, or holiday coverage based on participant needs and emergency situations

Compensation

The starting hourly pay for this role is $26.00 /hr. Disclaimer: As part of the pre-employment process, all employees at Lambs Farm are required to successfully complete background and registry checks and medical screenings. These measures are in place to ensure a safe and compliant environment for everyone involved. We appreciate your understanding and cooperation. Salary: $26.00 per hour