Case Manager in Training

Socket.dev; Birmingham (AL); On-site; USD 40,000 - 43,200; Full time

Job summary

Morgan & Morgan, P.A. is seeking a floater to provide administrative support to attorneys and case staff. This position offers training to prepare for advancement to a Case Manager role.

The ideal candidate should have a high school diploma, 1-2 years of experience in a similar setting, and be highly organized with good communication skills. The position is not remote or hybrid, with a compensation of $20/hour.

Qualifications

• 1–2 years of experience as an Administrative Assistant or in a law firm.
• Ability to demonstrate attention to detail.
• Typing speed of at least 35 wpm.

Responsibilities

• Assist Case Managers and Attorneys in organizing client files.
• Submit check requests for medical and other records.
• Prepare and send standard letters.
• Support electronic file management.

Skills

Organization skills

Multitasking

Communication skills

Computer proficiency (Microsoft Office Suite)

Education

High school diploma or GED

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

The compensation for this role is $20/hour with upward mobility.

Responsibilities

• Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases
• Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
• Support demand preparation by gathering and organizing case documents electronically
• Handle certified mail processing and support digital document
• Perform general administrative tasks including typing, operating office equipment, and sorting
• Support electronic file management while building knowledge of case phases and documentation best practices
• Prepare and send standard letters including turndowns, new representations, contracts, and multi‑party combo letters
• Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
• Work closely with an experienced Case Manager to build core case management skills and support long‑term professional development
• Assist with other related duties to gain broader experience and contribute to case progress and team efficiency

Qualifications

• High school diploma or GED
• 1–2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department (preferred)
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm
• Remote and/or hybrid not eligible

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E‑Verify

This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the I‑9 Form.