Case Manager in Training

Morganmorganjobsapplynow; Philadelphia (Philadelphia County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan is seeking a floater Administrative Assistant in its Philadelphia area office. You will train with attorneys and case staff on rotation and support case workflow while preparing for a future Case Manager role.

The position is on-site with compensation starting at $22 per hour. We value organization, strong communication, and the ability to multitask across multiple files and teams. This role offers growth into a legal support career with comprehensive benefits.

Qualifications

• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role (preferred).
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail.
• Strong written and verbal communication skills, including presentation abilities.
• Willingness to learn and collaborate with multiple employees within the organization.
• Extensive expertise in computer programs, databases, and typing at least 35 wpm.

Responsibilities

• Assist Case Managers and Attorneys in organizing and maintaining client files and caseloads.
• Submit check requests for records including medical documentation, reports, and driving history.
• Support demand preparation by gathering and organizing case documents electronically.
• Handle certified mail processing and support digital document management.
• Perform general administrative tasks including typing, operating office equipment, and sorting.
• Support electronic file management while learning case phases and documentation best practices.
• Prepare and send standard letters including turndowns, representations, contracts, and multi-party letters.
• Assist in drafting and sending demand letters to support negotiation and settlements.
• Work closely with a Case Manager to build core case management skills and professional development.
• Assist with other related duties to gain broader experience and contribute to team efficiency.

Skills

Administrative support

Multitasking

Communication

Typing 35 wpm

Professional demeanor

Education

High school diploma or GED

Tools

Microsoft Office Suite

Databases

Typing 35 wpm

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Responsibilities

• Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases
• Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
• Support demand preparation by gathering and organizing case documents electronically
• Handle certified mail processing and support digital document
• Perform general administrative tasks including typing, operating office equipment, and sorting
• Support electronic file management while building knowledge of case phases and documentation best practices
• Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters
• Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
• Work closely with an experienced Case Manager to build core case management skills and support long-term professional development
• Assist with other related duties to gain broader experience and contribute to case progress and team efficiency

Qualifications

• High school diploma or GED
• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department (preferred)
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

Compensation for this role starts at $22 per hour.

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Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

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