Case Manager III - Full Time; 2238-247-A

Catholic Charities Brooklyn and Queens, Inc.; Northern, New York (KY, NY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Generous time off

Medical insurance

Dental

Vision

Retirement match

Transit benefits

FSA

Life insurance

Public Service Loan Forgiveness

Training program

Job summary

Catholic Charities Brooklyn and Queens seeks a Case Manager III to provide professional intervention to clients at risk of homelessness through assessment, crisis intervention, information and referral, and long-term case management.

You will supervise bachelor-level interns, conduct intake and pre-screenings, assist with financial aid, and coordinate referrals. Candidates should be able to travel across the five boroughs and may work flexible hours including weekends.

Qualifications

• MS/MA degree in social service related field required.
• Experience providing direct services to at-risk populations or individuals/families previously in shelter preferred.
• Bilingual skills (Spanish) a plus.
• Ability to work flexible hours, including weekends, evenings according to program needs.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Frequently lifts and/or moves up to 10 pounds.

Responsibilities

• Render professional intervention to clients at risk of homelessness and homeless clients.
• Supervise bachelor level interns.
• Provide case management services, assessment and intake to determine eligibility for services.
• Advocacy, linkage, and escort services for participants to prevent homelessness.
• Ensure regular visits and contact for each case; maintain case records and databases.
• Assess needs of the whole consumer/family, including basics like food, clothing and shelter.
• Follow-up on referrals made on behalf of a consumer/family.

Skills

Case management

Crisis intervention

Advocacy

Intake

Home visits

Education

MS/MA in social work

Job description

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Our HomeBase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short‑term financial assistance, referrals and varied workshops that can help individuals who are at risk of homelessness.

STATEMENT OF THE JOB

Under the direction of the Supervisor, the Case Manager III renders professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services (assessment, intake, crisis intervention, information and referral, short and long‑term comprehensive case management and financial assistance).

• Supervise bachelor level interns.
• Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk‑in inquiries, conduct pre‑screenings and provide brief and aftercare services.
• Advocacy, linkage, and escort services for participants to prevent homelessness.
• Provide and/or assure that each case assigned receives regular visits and contact as needed.
• Establish and maintain case records including completing progress notes. Ensure all relevant case related information is inputted into case files and corresponding databases.
• Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
• Follow‑up on referrals you make on behalf of a consumer/family and respond to all referrals made to you/your program.

QUALIFICATIONS

• MS/MA degree in social service related field required.
• Experience providing direct services to at‑risk populations or individuals/families previously in shelter preferred.
• Bilingual skills (Spanish) a plus.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Frequently lifts and/or moves up to 10 pounds.

BENEFITS

We offer competitive salary and excellent benefits including:

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at:
www.ccbq.org EOE/AA.