Case Manager II - Full Time; 2238-248-A

Catholic-Charities-Brooklyn-and-Queens; New York (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Vacation/Paid holidays

Medical

Dental

Vision

Retirement match

Transit benefits

FSAs

Life insurance

Public Loan Forgiveness eligible

Training programs

Job summary

Catholic Charities Brooklyn and Queens provides essential services to those at risk of homelessness. The Case Manager II will assess needs, coordinate a range of supportive services, and document progress for each client.

You will work under supervision to ensure safe, timely access to resources and housing support. Responsibilities include regular client visits, completing progress notes, and liaising with referrals to improve outcomes.

Qualifications

• BS degree in Human Services or related field.
• One Year experience in a social service setting or in providing direct services to individuals or families.
• Bilingual skills (Spanish) a plus.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Frequently lifts and/or moves up to 10 pounds.

Responsibilities

• Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquiries, conduct pre-screenings and provide brief and full services.
• Provide and/or assure that each case assigned receives regular visits and contact as needed.
• Establish and maintain case records including completing progress notes. Ensure all relevant case related information is inputted into case files and corresponding databases.
• Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
• Follow-up on referrals you make on behalf of a consumer/family and respond to all referrals made to you/your program.

Skills

Case management

Assessment

Crisis intervention

Cultural competence

Spanish (bonus)

Education

BS degree in Human Services or related field

Tools

Case management software

Job description

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Homebase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, housing subsidy assistance, and referrals.

STATEMENT OF THE JOB

Under the direction of the Supervisor, the Case Manager II renders professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services (assessment, intake, crisis intervention, information and referral, short and long-term comprehensive case management and financial assistance).

• Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquires, conduct pre-screenings and provide brief and full services.
• Provide and/or assure that each case assigned receives regular visits and contact as needed.
• Establish and maintain case records including completing progress notes. Ensure all relevant case related information is inputted into case files and corresponding databases.
• Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
• Follow-up on referrals you make on behalf of a consumer/family and respond to all referrals made to you/your program.

QUALIFICATIONS

• BS degree in Human Services or related field.
• One Year experience in a social service setting or in providing direct services to individuals or families.
• Bilingual skills (Spanish) a plus.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Frequently lifts and/or moves up to 10 pounds.

BENEFITS

We offer competitive salary and excellent benefits including:

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical,
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.