Case Manager III- Full Time; 1222-208-N

Catholic Charities Brooklyn and Queens, Inc.; New York (NY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Generous time off

Medical and vision insurance

Transit benefits

Retirement plan

Job summary

Catholic Charities Brooklyn and Queens, Inc. is seeking a Case Manager III to deliver comprehensive in-home services to homebound elderly clients in the Brooklyn and Queens communities. You will conduct assessments and develop safe, client-centered care plans with families when needed.

The role requires coordinating crisis interventions and ensuring timely intake, eligibility determinations, and referrals while maintaining meticulous case notes and progress reports.

Qualifications

• Bachelor’s degree in human services or related field.
• Knowledge of entitlement programs for older adults preferred.
• Proficient in Excel and MS Office applications.
• Ability to travel to client homes and attend meetings.
• Ability to lift up to 10 lbs.

Responsibilities

• Provide comprehensive in-home assessments of homebound older adults and reassess functional and cognitive needs.
• Develop and implement care plans with clients and families to enable safe aging at home.
• Provide crisis intervention during emergencies and coordinate resources.
• Offer emergency coverage for Home Delivered Meal clients when doors are not answered.
• Complete intake, eligibility evaluation, and service referrals as needed.
• Maintain up-to-date case notes, caseload lists, and monthly reports.

Skills

Case management

Communication skills

Entitlements knowledge

Travel to client homes

Light lifting (up to 10 lbs)

Education

Bachelor’s Degree in Human Services

Tools

Excel

Microsoft Office

Job description

191 Joralemon St, Brooklyn, NY 11201, USA

Job Description

Posted Thursday, September 3, 2026 at 4:00 AM

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Through the Benson Ridge and the Southwest Queens Senior Case Management Programs, case management and the homecare services are offered to the homebound elderly. The services include offering care management plans, assessments for the homecare, connections with the Home Delivered Meals and Friendly Visiting. The goal of the Case Management Program is to provide vital support services to keep frail seniors living safely in their homes and communities.

STATEMENT OF THE JOB:

The Case Manager III provides comprehensive services to homebound elderly clients in the community through support services to maintain the client at home with a safe care plan.

• Provide a comprehensive in-home assessment and reassessment of the older person’s current functional and cognitive capacities and limitations, unmet needs, and eligibility requirements for benefits and entitlements.
• Develop and implement a care plan with the senior and his/her family when needed to address the client’s unmet needs and assist them in continuing to live safely in their own homes.
• Provide crisis intervention services when needed for situations such as medical emergencies, utility shut-offs, bedbug infestations, and disaster response.
• Provide emergency coverage for Home Delivered Meal clients when the client fails to answer the door when needed.
• Perform intake activities, which include assessing eligibility, preliminary evaluation of the presenting problem, initiating services as needed, and providing information and referral services.
• Complete a comprehensive DFTA assessment form for each client on time and according to funding source regulations.
• Maintain up-to-date case notes, waiting lists for clients on caseload, and the timely submission of monthly statistics and reports as required by the agency and the funding source.

QUALIFICATIONS:

• Bachelor’s Degree in Human related services from an accredited college or university.
• Knowledge of entitlement for older adults preferred.
• Proficient in computer software applications, Excel, and Microsoft Office.
• Able to travel to client’s homes, meetings, conferences, and other locations for training.
• Ability to lift to 10lbs.

BENEFITS:

• We offer competitive salaries and excellent benefits, including:
• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical ,
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at:

191 Joralemon St, Brooklyn, NY 11201, USA