Case Manager II Prescott

U.S.Vets; Prescott (AZ); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Generous PTO

Job summary

U.S.VETS Prescott, a leading nonprofit ending veteran homelessness, seeks an Experienced Case Manager II to support veterans facing housing instability and related challenges. You will provide trauma-informed, strengths-based case management and coordinate with the VA, landlords, and treatment providers.

Responsibilities include conducting assessments, developing individualized service plans, arranging housing, employment, and education services, and conducting regular client meetings and home

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or related field.
• At least two years of work experience in case management or other roles in the social services arena.
• Ability to pass background checks if assigned to programs involving incarcerated or recently released clients.
• Strong communication, documentation, and organizational skills.
• Proficiency in Microsoft Office and electronic records systems.
• Valid and current driver’s license with clean driving record; ability to complete and pass a driver training course.
• Experience working with homeless, veteran or justice-involved populations.
• Certification in Substance Abuse Counseling (CCAPP/CAADE).
• Experience facilitating groups or life skills classes.

Responsibilities

• Conduct thorough client assessments and develop individualized service plans addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients.
• Transport clients in company vehicles to appointments, interviews, court appearances and other meetings as needed.
• Facilitate life skills groups and/or therapeutic groups for specialized veteran populations.
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incident reports in a timely and professional fashion using MCR and other electronic client record systems.
• Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.

Skills

Communication

Documentation

Organizational skills

Education

Bachelor’s degree in social work, psychology, counseling, or related field

Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE)

Tools

Microsoft Office

Electronic records systems

Job description

Job DetailsLevel: ExperiencedJob Location: USVETS Prescott - Prescott, AZ 86305Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $23.08 - $28.85 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Admin - ClericalLead with heart, serve with purpose.Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives.

Are you a compassionate, solutions-oriented professional with abachelor’sdegreein social work, psychology,counselingor a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case managementexpertisecan make a meaningful impact?

U.S.VETS the nation’s largest nonprofit dedicated to ending veteran homelessness—is hiring aCase Manager IIto provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability.

WhatYou’llDo

As aCase Manager II, you will provide trauma-informed, strengths-based case managementto veterans

Responsibilities include:

• Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients
• Transport clients in company vehicles to appointments, interviews, court appearances and other meetings as needed.
• Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children).
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.
• Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.

Programs You May Support

• Transitional Housing: Help veterans prepare for and transition into permanent housing.
• SSVF (Supportive Services for Veteran Families): Deliver rapid rehousing and homelessness prevention services.
• Permanent Housing (HUD-VASH, etc.): Focus on housing stabilization and long-term support.
• Workforce Development: Assist clients with employment plans, resumes, and job readiness.
• Justice-Involved Veterans: Provide pre-release and post-release support for veterans exiting incarceration.
• Aftercare and Counseling Services: Offer ongoing case management and facilitate group or individual therapy (if licensed or certified).

You Are

• Mission-Driven– You are passionate about serving veterans and making a difference.
• Experienced– You have a solid foundation in case management, ideally with at-risk populations such as those experiencing homelessness, mental health disorders, or substance use.
• Organized & Adaptable– You can juggle multiple priorities, stay on top of documentation, and thrive in a team-based culture.
• Team-Oriented–You’reready to support peers,collaborate acrossserviceteam, and help elevate program quality.

QualificationsRequired Qualifications

• Bachelor’s degree in social work,psychology,counseling, or related field
• Atleasttwoyearsofworkexperience in case management orother roles in thesocial servicesarena
• Ability to pass background checks if assigned to programs involving incarcerated or recently released clients
• Strong communication, documentation, and organizational skills
• Proficiencyin Microsoft Office and electronic records systems
• Valid and currentdriver’s licensewith clean driving recordto meet company insurance requirements; ability tocompleteand passa driver training course
• Not requiredbut a definitePLUS!
• Experience working with homeless,veteranor justice-involved populations
• Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE)
• Experiencefacilitatinggroups or life skills classes

Why Join U.S.VETS?

• Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more.
• Grow Your Career: Gain valuable experience while receiving training and mentorship
• Supportive Culture: Join a team of passionate professionals committed tocollaboration, partnership,andthe pursuit ofexcellencein our service to veterans and their families.
• Make a Daily Impact: Helpat-risk veterans and their familiesfind housing, healing, and hope.