Case Manager IBH

Sacramento Native American Health Center, Inc

Redding (CA)

On-site

USD 65,904,000 - 96,851,000

Full time

2 days ago
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Benefits offered by this job

Medical Insurance
Vision Insurance
403(b) Plan
Long-term Disability
Life Insurance
Paid Vacation
Paid Holidays
CME stipend
Employee Assistance Program
Jury Duty Pay
Bereavement Pay
Prescription Discounts
529 College Savings
Educational Reimbursement
Meditation App
Teledoc Service

Job summary

Shasta Community Health Center is seeking an IBH Case Manager to provide case management for patients with mental health and substance use concerns, linking them to clinic and community resources. You will evaluate needs, contribute to treatment plans, and document progress for the care team.

You will coordinate services, accompany patients to access resources, and maintain records per regulatory standards, while collaborating with multidisciplinary teams to improve health outcomes.

Qualifications

  • Knowledge of adult learning theories and group dynamics.
  • Knowledge of various community resources in Shasta County area.
  • Ability to work autonomously and seek consultation when needed.
  • Participates in planning and evaluation of case management program.
  • Excellent verbal and written communication skills.
  • Typing 35 WPM or higher.

Responsibilities

  • Accept newly assigned cases and complete initial assessments per protocol.
  • Develop service plans with patients and educate to make informed choices.
  • Collaborate with treatment teams to support patients' goals.
  • Coordinate and monitor services from appropriate resources.
  • Document contacts and progress in the electronic health record.
  • Participate in interdisciplinary team meetings and education activities.

Skills

Adult learning theories
Community resources (Shasta County)
Autonomy
Planning & evaluation
Verbal & written communication
Typing 35 WPM+

Education

Experience with case management
Strong computer skills

Job description

  • Location 1035 Placer Street,Redding, CA, 96001,United States
  • Base Pay $23.00 - $33.80 / Hour
  • Job Category CM
  • Employee Type Regular Full-Time HNE
JOB SUMMARY

Under the supervision of the Director of Integrated Behavioral Health, the IBH Case Manager will provide a variety of case management services to patients with mental health and substance abuse concerns, by linking patients to clinic and community resources for improved health and wellbeing. The Case Manager is responsible for evaluating patient’s needs, contributing to their treatment plan, connecting them with appropriate resources to successfully manage their conditions, documenting interventions, and reporting progress and/or additional needs to the clinical team.

JOB DUTIES AND RESPONSIBILITIES
  • Accept newly assigned cases for which the initial Intake has been completed by a SCHC Behavioral Health Consultant or Drug and Alcohol Counselor. Completes case management assessment on all patients following an assigned protocol
  • Engages the patient in the development of a service plan tailored to meet the patient’s unique needs, circumstances, and preferences as determined through assessment. Educates the patient to make informed choices
  • Works actively and collaboratively with patients assigned medical treatment teams to help patients achieve their overall treatment plan goals
  • Provides ongoing supportive and/or case management functions to patients in accordance with identified problems, needs and strategies. Arranges, coordinates, and monitors services from qualified resources that are prompt, adequate, and appropriate
  • Links into a comprehensive network of community resources, and establishes effective working relationships with internal and external resources to facilitate patient needs being met
  • Accompany patients to facilitate access to services or supports, such as applications, appointments, interviews, meetings, etc. in accordance with established SCHC Safety Guidelines. Supports patient’s ability to communicate his/her needs effectively.
  • Documents all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records in accordance with agency and regulatory standards and requirements
  • Document progress, advancement, and completion of goals in a timely and professional manner in the electronic health record according to established standards
  • Participates in interdisciplinary team meetings, and other clinic meetings as assigned
  • Actively participates in assigned educational activities, which further professional growth and development
  • Meets regularly with the immediate supervisor as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues
  • Participates in planning and evaluation of case management program
  • Other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge of adult learning theories and group dynamics
  • Knowledge of various community resources in Shasta County area
  • Ability to work autonomously and seek out consultation from peers and others when needed
  • Participates in planning and evaluation of case management program
  • Excellent verbal and written communication skills
  • Typing 35 WPM or higher
EDUCATION & EXPERIENCE
  • Experience with case management services or patient care in a medical environment
  • Strong Computer or keyboarding skills.
PREFERRED QUALIFICATIONS
  • Experience working with common health care programs
  • Experience working with patient registration procedures
  • Basic knowledge of medical or dental terminology
BENEFITS
  • Competitive Wages
  • Medical Insurance
  • Vision Insurance
  • 403 (b) Retirement Plan with matching employer contribution
  • Long-term Disability coverage
  • Accidental Death and Dismemberment
  • Life Insurance
  • Flexible Spending Account
  • Paid Vacation
  • Paid Holidays
  • CME with stipend
  • Employee Assistance Program
  • Jury Duty Pay
  • Bereavement Pay
  • Prescription Discount Program
  • 529 College Savings Plan
  • Educational Reimbursement
  • Free subscription based App for Meditation and Sleep
  • Free Teledoc service for benefit eligible employees

Shasta Community Health Center is an Equal Opportunity Employer

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