Case Manager I: Intake, Assessments & Referrals

Community Renewal Team Inc; Hartford (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Community Renewal Team (CRT) is seeking a Case Manager- Level 1 to coordinate intake, assessments and referrals for Veterans and shelter clients in Hartford, CT. You will monitor daily contacts, develop individualized service plans and document progress in STEPS and related systems.

The role requires an Associate's degree in Human Services or related field, 3–5 years in Criminal Justice or Social Work, and HIPAA confidentiality training. Evening/weekend availability is required.

Qualifications

• Associate degree or equivalent experience in human services.
• 3–5 years in criminal justice, social work, or related field.
• Active certification in intake and eligibility for CRT programs including VITA, Energy Assistance, Eviction/Foreclosure.
• Mandatory confidentiality and HIPAA training.
• Ability to communicate with diverse populations.

Responsibilities

• Complete intake applications within STEPS and conduct interviews.
• Assess needs using the Outcome Scale Matrix (OSM) and develop ISP.
• Coordinate referrals to CRT programs and community resources.
• Monitor progress, document case notes and prepare reports.
• Provide counseling and facilitate groups; supervise community service work crews if applicable.
• Maintain and file case records; conduct home visits as needed; work evenings/weekends.

Skills

Interpersonal skills

Effective communication

Case management

Documentation

Spanish (preferred)

Education

Associate's degree in Human Services / Criminal Justice / Social Work

3-5 years experience in related field

Tools

STEPS System

OSM Questionnaire

Job description

Community Renewal Team (CRT) is seeking a Case Manager- Level 1 to coordinate intake, assessments and referrals for Veterans and shelter clients in Hartford, CT. You will monitor daily contacts, develop individualized service plans and document progress in STEPS and related systems.

The role requires an Associate's degree in Human Services or related field, 3–5 years in Criminal Justice or Social Work, and HIPAA confidentiality training. Evening/weekend availability is required.