Case Manager I — Empower Independence & Community Supports

Continuum of Care; New Haven (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental & Vision

FSA & Dependent Care

Employee assistance

Job summary

Continuum of Care seeks a Case Manager I to provide comprehensive support focused on skill-building and case management for clients to achieve independence and well-being. You will conduct screenings, assessments, and develop person-centered care plans, coordinating referrals, entitlements, and transportation as needed.

Responsibilities include documenting per contract requirements, facilitating groups, and promoting access to area resources.

Qualifications

• Bachelor’s degree preferred with a minimum of one (1) year experience; High school diploma considered with two (2) years’ experience, including one (1) year working with Continuum.
• Prior experience with people with persistent chronic mental illness and/or addiction.
• Valid driver’s license required. Reliable vehicle required in community-based settings and shared-living programs. CT auto liability insurance.
• CPR/First Aid certification offered as part of orientation; maintain ongoing certification.
• Proficient reading, writing, and oral skills; computer proficiency and electronic record keeping.
• Knowledge of the community support system and resources preferred.

Responsibilities

• Establishes rapport and maintains professional ethics and boundaries.
• Enhances daily living skills by teaching and assisting with daily living activities.
• Develops, implements, and monitors person-centered plans for care, including intake and discharge.
• Coordinates and assists with referrals, entitlements, money management, treatment access, and housing.
• Supports clients to overcome barriers and links to appropriate services.
• Measures progress and reviews client activities, appointments, and mental health status.
• Provides transportation to meet client needs and may transport in personal vehicle.
• Conducts apartment/room inspections and helps maintain living spaces.
• Builds relationships with families and external providers; advocates as needed.
• Facilitates psychoeducational groups and completes documentation as required.

Skills

Communication skills

Driver's license

CPR/First Aid

Documentation

Education

Bachelor’s degree preferred

HS diploma + 2 years experience

Job description

Continuum of Care seeks a Case Manager I to provide comprehensive support focused on skill-building and case management for clients to achieve independence and well-being. You will conduct screenings, assessments, and develop person-centered care plans, coordinating referrals, entitlements, and transportation as needed.

Responsibilities include documenting per contract requirements, facilitating groups, and promoting access to area resources.