Case Manager I

The Salvation Army USA Central Territory; La Crosse (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Salvation Army USA Central Territory in La Crosse County seeks a Case Manager I to provide on-site shelter case management, identify client needs, and coordinate services to support independence.

You will conduct interviews, develop individualized service plans, assist with housing search, refer to community resources, document cases in HMIS, and participate in case consultations. A Bachelor's in social work and two years of experience are preferred or an equivalent combination.

Qualifications

• Bachelor's in social work or related field preferred.
• Two years of case work experience in a social service agency or fieldwork; SOAR experience preferred.
• Equivalent combination of education and experience accepted.

Responsibilities

• Conducts casework interviews to determine eligibility and case status.
• Identifies psychosocial, economic, and physical needs and plans appropriate services.
• Develops and implements a case plan with intervention strategies.
• Assists clients with housing search and placement activities.
• Refer clients to community resources and advocate for needed services.
• Prepares accurate case notes, reports and HMIS data entries.
• Reviews assigned cases on a schedule and participates in case consultations.

Skills

Interviewing

Needs assessment

Case planning

Resource referral

Documentation

HMIS data entry

Advocacy

Education

Bachelor's degree in social work or related field

Tools

HMIS

Job description

Wherever there is a need in La Crosse County you'll find The Salvation Army. We not only strive to help our community with shelter and food, but to also empower our youth as well. The Salvation Army strives to meet our residents where they are at and to help them in their journey. With everyone who passes through our doors we welcome with arms. We want to be a place that our residents can call home until they are ready for their next steps in life. If you want to help make a difference by serving your community and helping those in need, apply now!

The Case Manager I provides on‑site shelter case management services to eligible clients in which an individual's needs are identified and the psychosocial, habilitative and medical services designed to meet those needs are located, coordinated and monitored in collaboration with other professional staff.

About the role:

• Conducts casework interviews with clients to obtain information for formulating program/service eligibility and case status.
• Identifies psychosocial, economic, and physical needs of clients; assesses and reassesses client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan.
• Develops and implements a case plan that presents intervention strategies to meet client.
• Assist client with housing search and placement activities.
• Refers clients to appropriate community resources and advocates for or assists the client in obtaining such services.
• Prepares complete and accurate case notes; writes correspondence, reports and other written materials; inputs data into HMIS.
• Reviews all assigned cases on a scheduled basis to determine continuing need for services and participate in case consultations.

Education: Bachelor's in a social work related field preferred.

Experience: Two years case work experience in a social service agency, or fieldwork; SOAR experience/training preferred

Or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.

The Salvation Army is an equal opportunity employer. Candidates who are back‑to‑work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.