Case Manager Generalist

Voala; Los Angeles (CA); On-site; Full time

Job summary

An established industry player is seeking a dedicated Case Manager Generalist to provide essential case management services to clients in need. This role involves conducting assessments, developing personalized case plans, and advocating for clients within the community. The ideal candidate will have experience in social services or a related field, demonstrating strong communication and assessment skills. Join a compassionate team committed to helping vulnerable populations thrive. This position offers a competitive hourly wage and comprehensive benefits, making it a rewarding opportunity for those passionate about making a difference.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Retirement Benefits

Qualifications

• Must pass fingerprint clearance and background checks.
• 1 year of experience in case management or related field.

Responsibilities

• Conduct screenings and assessments to collect client information.
• Coordinate case conferences and monitor client progress.
• Advocate for clients in various settings and facilitate support groups.

Skills

Case Management

Client Advocacy

Assessment Skills

Communication Skills

Education

High School Diploma or GED

Bachelor’s Degree in Social Services

Tools

HMIS Navigation

Job description

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE: $22.91 - $24.12 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision, and retirement benefits.

JOB SUMMARY AND PURPOSE:

The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.

DUTIES AND RESPONSIBILITIES:

• Conduct comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
  • Assess barriers facing the clients and develop a case plan.
  • Coordinate individualized planning with clients to meet short- and long-term needs.
  • Provide service linkages and support systems to ensure identified needs are met.
• Coordinate case conferences with residents, consult with service team, monitor progress of clients on case plan, and assist clients to meet the agreed-upon goals.
• Act as an advocate for clients before judicial, community, social service, and administrative bodies as needed; facilitate support groups and client participation as appropriate.

QUALIFICATIONS:

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.

EDUCATION:

• HS/GED. Completion of VOALA Case Management training within 6 months of hire.

EXPERIENCE:

• Minimum 1-year general experience in case management or similar social services role.
• Or Bachelor’s Degree in Social Services related field in lieu of experience.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree (Social Work, Social Services, public administration, public health, or related field).
• 1 year of experience working with target population.
• HMIS navigation.

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.