Case Manager for Supportive Housing

ServiceNet Inc.; Town of Greenfield (NY); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

401(k)

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Tuition assistance

Job summary

ServiceNet Inc. seeks a dedicated case manager in the Town of Greenfield to work 40 hours weekly, supporting clients in a sober living environment. Key responsibilities include client advocacy, coordination of treatment services, and facilitating recovery-focused groups. Candidates should possess strong organizational and communication skills, with a preference for CADAC/LADC credentials. This role offers a competitive hourly wage, generous paid time off, and comprehensive health benefits.

Qualifications

• Experience or interest in substance use recovery and/or behavioral health.
• Confidence facilitating groups and managing multiple priorities.
• Comfort working in dynamic, team-based environments.

Responsibilities

• Provide insight, support, and advocacy to clients.
• Meet with clients to review treatment plan and set goals.
• Organize and facilitate psycho-educational groups.
• Collaborate with community providers and report on client progress.

Skills

Organizational skills

Communication skills

Group facilitation

Problem-solving

Education

CADAC/LADC preferred

Job description

• 401(k)
• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Tuition assistance

Moltenbrey Supportive Housing is seeking a case manager to work 40 hours per week. They will play an integral role in establishing and nurturing a safe, drug‑free, health‑oriented, supportive environment steeped in the culture of recovery.

The Moltenbrey Program offers case management to individuals 18 or older living in a sober and drug‑free establishment owned and managed by Franklin County regional housing redevelopment associations. Participants typically come from a residential treatment setting after they have been in recovery from substance use for 6 months or longer. Participants are living in an independent setting and have agreed to continue to live a lifestyle free of drugs and alcohol. The case manager’s role is to guide them through the development of service plans and advocacy. Candidates must show strong ability to work independently. This position will be based out of Greenfield, MA. The Moltenbrey Program is located in Turners Falls and travel will be required to that location several days a week.

Key Responsibilities

• Provide insight, support and advocacy to clients assisting them to access, utilize, and follow through with treatment, social service, medical, vocational, housing, and associated community resources that promote recovery.
• Development of individual service goals with the creation of an IAP.
• Meet with clients to review treatment plan, set goals, facilitate referrals, and evaluate progress on IAP.
• Organize and facilitate a minimum of two psycho‑educational, Health & Wellness, and Life Skills groups.
• Complete clear and objective admission and discharge summaries on clients.
• Create and maintain accurate and up‑to‑date MAR (Medication Administration Record).
• Provide education about HIV/AIDS, tobacco use, MAT and access to health services.
• Monitor participant progress and provide support and problem‑solving strategies to facilitate recovery and sobriety.
• Attend community meetings such as OTF and provider meetings.
• Monitor and update client insurance in virtual gateway.
• Report client progress and needs to House Manager and/or Clinical Supervisor.
• On‑call responsibilities are required.
• Respond quickly and effectively to emergency situations.
• Collaborate with community providers.
• Write clear and objective log notes, case management notes, service notes, and quick notes.
• Opportunity to flex to other SUD programs in division to perform similar duties.

Schedule

Monday‑Friday 8am‑4pm; with one day TBD 10am‑6pm.

Must have some flexibility to allow for meetings and trainings outside of schedule.

Some shared responsibility of on‑call.

Qualifications

• CADAC/LADC preferred.
• Experience or interest in substance use recovery and/or behavioral health.
• Strong organizational and communication skills.
• Confidence facilitating groups and managing multiple priorities.
• Comfort working in dynamic, team‑based environments.
• Willingness to be part of an on‑call rotation.
• Ability to uphold confidentiality and adhere to HIPAA and 42 CFR Part 2 standards.
• Generous PTO (time‑off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long‑term disability insurance.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more.

Compensation: $22.00 - $23.00 per hour.

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.