Clinical Program Supervisor, Family Coaching and Visitation

Family Service of Rhode Island, Inc.; Providence (RI); On-site; USD 78,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Work-life balance

Job summary

Family Service of Rhode Island (FSRI) seeks a qualified professional to join the Family Coaching & Visitation program in Providence. The role provides supervised visitation, parent coaching, case management, and program support within a trauma-informed, multi-disciplinary team.

Responsibilities include clinical collaboration with the program clinician and managers, ensuring Medicaid/contract compliance, and applying treatment plans.

Qualifications

• Master’s degree and independent clinical licensure; at least 2 years working with children and families.
• Knowledge of the child welfare system.
• Excellent written, verbal, and presentation communication skills.
• Supervisory experience; ability to train and coach staff.
• Willingness to travel; valid driver's license and transportation.
• Proficiency with Microsoft Word and Excel.
• Evenings and Saturdays required; Tue-Sat schedule.
• Bilingual/ASL and multilingual abilities add compensation.

Responsibilities

• Provide supervised visitation, parent coaching, case management and program support.
• Collaborate with program clinician and case managers on assessments and treatment plans.
• Ensure Medicaid and contract compliance and implementation of treatment plan goals.
• Supervise, train and develop program staff; review documentation.
• Develop trainings with the program director for staff development.
• Provide transportation and ensure visit safety; manage caseloads as needed.

Skills

Communication skills

Supervisory experience

Team collaboration

Staff training

Attention to detail

Education

Master’s degree

Independent clinical licensure

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details

Job Location: Thurbers Ave - Providence, RI 02905, Position Type: Full Time, Education Level: Graduate Degree, Salary Range: $78,000.00 - $95,036.00 Salary, Travel Percentage: Up to 25%, Job Shift: Day

The Family Coaching & Visitation (FCV) program supports families involved with the Department of Children, Youth and Families (DCYF) who are working toward reunification with their children. The program provides supervised parent-child visitation along with hands-on coaching and support to help parents strengthen their parenting skills, build positive relationships with their children, and make progress toward the goals identified in their service plans. Through individualized coaching during visits, case management, in-home after care services, and collaboration with DCYF and other members of the family’s support team, FCV works to help families develop the skills, confidence, and supports needed for safe and successful reunification.

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary

Works as part of a trauma-informed and multi-disciplinary team to provide supervised visitation, parent coaching, case management, transportation, staff supervision, and program support to assist families with working towards reunification with their children. Works collaboratively with program clinician and program case managers to provide clinical consultation and to oversee therapeutic intervention to support children and families involved in the child welfare system. Works to ensure Medicaid and contract compliance as well as implementation of treatment plan goals. Supervises program clinician and case managers reviewing documentation, onboarding staff, and providing training. Clinically reviews and approves program assessments and treatment plans. Working on a team with the program clinician, the clinical program supervisor will complete comprehensive clinical assessments in compliance with Medicaid and program standards, as well as provide ongoing clinical support when indicated. Covers for program clinician or other staff as needed. Develops trainings along with the program director to ensure staff’s professional development.

Specific Duties/Responsibilities

• Provides services in a culturally responsive and inclusive manner that respects each individual's and family's cultural background, identity, values, language, beliefs, abilities, and preferences.
• Provide case management and supervised visitation services to families enrolled in the Family Visitation and Coaching program.
• As part of a team, oversee completion of initial assessments, including FCV Case Manager Assessment, Family Assessment, FAST, NCFAS G +R, and treatment plans for all assigned children and families within 30 days.
• Review documentation of staff including; court letters, treatment plans, case manager assessments, and visit notes.
• Review and clinically approve Family Assessments and treatment plans.
• Ensures timely completion of all performance evaluations for case managers and program clinician.
• Provides direct supervision, support, and guidance to program case managers and program clinician as to ensure quality of program services and to provide overall professional development support.
• Provide administrative and reflective supervision to assigned supervisees.
• Provide developmentally appropriate feedback and coaching to parents in a positive manner, helping them build the skills and system navigation knowledge they need to self-advocate and meet service plan goals.
• Ensure weekly contact with DCYF staff for all assigned families.
• Ensure supervisees meet all program requirements.
• Work with program director to ensure contract and Medicaid compliance and program coverage.
• Respond to case manager needs on the visitation floor and by phone.Ensure that visit protocols are being followed according to program policy and procedure and maintain ongoing communication with program director regarding any concerns relating to visit safety.
• Provide ongoing clinical support to families involved in the program and provide consultation to program staff on cases.
• Ensure appropriate emergency crisis intervention with, and on behalf of clients and families as needed to assess risk and ensure safety of clients and others.
• Review documentation of staff including; court letters, treatment plans, case manager assessments, and visit notes.
• Provide training and onboarding support to program staff.
• Carry visitation caseload, as assigned.
• Complete all necessary documentation.
• Transport clients as needed.
• Other duties as assigned.

Qualifications

• Requires Master’s degree and independent clinical licensure as well as at least 2 years of experience working with children and families.
• Knowledge of child welfare system required.
• Outstanding communication skills: written, verbal and presentation skills a must.
• Previous supervisory experience. Ability to supervise, motivate, coach, discipline and train staff. Excellent computer skills, to include: proficiency with Microsoft Word and Excel.
• Ability to travel to various locations; possession of a valid driver’s license, reliable transportation and proof of auto insurance required.
• Ability to work some evenings and Saturdays, position is Tuesday - Saturdays.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements (With or without reasonable accommodation)

• Travel to and from clients' residence, community locations and office site, which could include using walkways, stairs and/or elevators.
• Ability to lift up to 20lbs.
• Ability to communicate effectively.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, you may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.