Case Manager, Family Coaching & Visitation

Urban League of Rhode Island; Providence (RI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits: health, dental

Job summary

Family Service of Rhode Island is seeking a Case Manager for the Family Coaching & Visitation program in Providence, RI. You will support reunification goals through coaching, case management, and transportation coordination for visits with DCYF involvement.

The role requires experience with families/children in human services, strong writing abilities, and willingness to work flexible hours including evenings and weekends; bilingual English/Spanish is highly preferred.

Qualifications

• Prior experience working with families and children in human services, child development, or related fields.
• Strong writing skills and ability to communicate clearly with DCYF and families.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Provide coaching, support, supervision and education during parental visits with children placed out of the home.
• Coordinate with DCYF and families; prepare weekly visitation summaries and court letters.
• Deliver case management and arrange transportation for children to visits as needed.

Skills

Bilingual English/Spanish

Strong writing

MS Office

Driving

Flexible schedule

Tools

MS Office

Mainframe

Internet

Job description

Case Manager, Family Coaching & Visitation

Employer: Family Service of Rhode Island

Providence, RI 02905

Contact: Genesis Fuentes

Phone: [phone]

Email: [e-mail]

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community!

The Family Coaching & Visitation (FCV) program supports families involved with the Department of Children, Youth and Families (DCYF) who are working towards reunification with their children. The program provides supervised parent-child visitation along with hands-on coaching and support to help parents strengthen their parenting skills, build positive relationships with their children, and make progress toward the goals identified in their service plans. Through individual coaching during visits, case management, in-home after care services, and collaboration with DCYF and other members of the family's support team, FCV works to help families develop the skills, confidence, and supports needed for safe and successful reunification.

Position Summary: Provides coaching, support, supervision and education during parental visits with children who are placed out of the home. Responsible for communication with DCYF including weekly visitation summaries and court letters. Coordinate with families and providers to best support treatment work. Provide case management. Provide transportation for children to and from visits as needed.

Qualifications:

Prior experience working with families and children in in human services, child development, education, child and family treatment.

Prior experience working with children and families involved in child welfare strongly preferred.

Experience providing supervised visitation a plus.

Bilingual (English/Spanish) skills highly preferred.

Strong writing skills.

Ability to use all MS Office programs, mainframe computer systems and Internet.

Ability to work independently and as an interdependent team member.

Clean driving record as the position requires reliable transportation, valid driver's license and proof of automobile insurance, registration, inspection and driving record.

Ability to work flexible schedule including evenings and weekends as needed.

Physical Requirements:: This position requires agency and community visits, employees in this position must have the ability to:

Travel to and from community locations and agency sites, which could include using walkways, stairs and/or elevators.

Ability to lift up to 20 lbs.

Ability to communicate effectively.

Don't meet every single requirement? Here at FSRI, we're dedicated to building a diverse and inclusive workplace. If you're excited about one of our career opportunities, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI's diverse and inclusive teams - working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Wednesday, October 07, 2026 through Monday, December 07, 2026

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