Community Services Case Manager

Urban League of Rhode Island; Providence (RI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental and life benefits

Job summary

Family Service of Rhode Island seeks a dedicated professional to support youth and families within a trauma-informed home/community-based clinical team. The role involves advocating for access to resources and collaborating with DCYF, Court, and schools to coordinate care.

The position requires a Bachelor’s degree in human services, strong communication skills, and the ability to work independently and in a team.

Qualifications

• Bachelor’s degree in a human services field required.
• Spanish Speaking preferred and is compensated.
• Bilingual/ASL skills compensated by an additional 6% above base pay; multilingual by 8%.

Responsibilities

• Works as part of a clinical team to support treatment goals for youth (ages 4–19) and families.
• Advocates for clients to access resources from Human Services and similar agencies.
• Collaborates with referral sources (DCYF, Court, FCCP) and other providers involved in care.
• Advocates for clients to improve quality of life.

Skills

Spanish Speaking

Bilingual/ASL

Communication skills

Multitasking

Education

Bachelor's degree in human services

Tools

Medical records software

Word processing

Database software

Job description

Employer: Family Service of Rhode Island. Providence, RI 02904. Contact: Genesis Fuentes. Phone: [phone]. Email: [e-mail]

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community! Position Summary: Works as part of a clinical team to support the treatment goals for youth (ages 4 to 19) and their families who are engaged in intensive, trauma-informed home/community-based services. Advocates for the youth and families to access appropriate and necessary resources from Human Services and similar departments/agencies to improve the quality of their lives. Collaborates with referral sources (DCYF, Court, and FCCP) and other providers (schools, psychiatric providers, and other agencies) involved in the care of the youth. Advocates for the clients and families to access appropriate and necessary resources from Human Services and similar departments/agencies to improve the quality of their lives.

Qualifications: Bachelor’s degree in a human services field required. Skilled in operating various medical record software and hardware, word-processing, and database software programs. Spanish Speaking preferred and is compensated. Flexible schedule with minimally two evenings a week. Excellent multitasking and communication skills a must. Ability to work independently and part of a team. Bilingual/ASL skills are compensated by an additional 6%, above base pay. Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: This position requires residential and community visits, employees in this position must have the ability to: Current driver’s license, reliable transportation, registration and auto insurance. Ability to communicate effectively. Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators. Ability to lift up to 20lbs. Must be able to work remotely and in person adhering to PHI requirements.

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams — working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Wednesday, October 07, 2026 through Monday, December 07, 2026