FSRI - Case Manager, Family Coaching & Visitation

The City of Providence; Providence (RI); On-site; USD 45,000 - 65,000; Full time

Job summary

Family Service of Rhode Island (FSRI) seeks staff to coach and support families during parental visits with children in care. The role involves coordinating with DCYF, producing weekly visitation summaries and court letters, and offering case management support to strengthen parenting skills and progress toward reunification.

Ideal candidates will have experience with families in human services, bilingual English/Spanish skills, and the ability to work independently within a collaborative team,

Qualifications

• Experience working with families and children in human services, education, or child welfare.
• Bilingual English/Spanish skills highly preferred.
• Strong writing abilities to document visits and correspondence.
• Proficient with MS Office and basic mainframe systems.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation required.
• Willingness to work flexible evenings and weekends.

Responsibilities

• Provide coaching, support, supervision and education during parental visits with children placed out of the home.
• Communicate with DCYF weekly visitation summaries and court letters.
• Coordinate with families and providers to support treatment work.
• Provide case management services.
• Provide transportation for children to and from visits as needed.

Skills

Experience with families

Bilingual English/Spanish

Strong writing

MS Office proficiency

Independent worker

Valid driver's license

Flexible schedule

Tools

MS Office

Mainframe systems

Internet

Job description

FSRI is always looking for candidates that want to make a positive impact on the community!

The Family Coaching & Visitation (FCV) program supports families involved with the Department of Children, Youth and Families (DCYF) who are working towards reunification with their children. The program provides supervised parent-child visitation along with hands‑on coaching and support to help parents strengthen their parenting skills, build positive relationships with their children, and make progress toward the goals identified in their service plans. Through individual coaching during visits, case management, in‑home after care services, and collaboration with DCYF and other members of the family's support team, FCV works to help families develop the skills, confidence, and supports needed for safe and successful reunification.

Position Summary: Provides coaching, support, supervision and education during parental visits with children who are placed out of the home. Responsible for communication with DCYF including weekly visitation summaries and court letters. Coordinate with families and providers to best support treatment work. Provide case management. Provide transportation for children to and from visits as needed.

Qualifications:

- Prior experience working with families and children in in human services, child development, education, child and family treatment.
- Prior experience working with children and families involved in child welfare strongly preferred.
- Experience providing supervised visitation a plus.
- Bilingual (English/Spanish) skills highly preferred.
- Strong writing skills.
- Ability to use all MS Office programs, mainframe computer systems and Internet.
- Ability to work independently and as an interdependent team member.
- Clean driving record as the position requires reliable transportation, valid driver's license, and proof of automobile insurance, registration, inspection and driving record.
- Ability to work flexible schedule including evenings and weekends as needed.

Physical Requirements: : This position requires agency and community visits, employees in this position must have the ability to:

- Travel to and from community locations and agency sites, which could include using walkways, stairs and/or elevators.
- Ability to lift up to 20 lbs.
- Ability to communicate effectively.

Don't meet every single requirement? Here at FSRI, we're dedicated to building a diverse and inclusive workplace. If you're excited about one of our career opportunities, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI's diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

e and language ability.