Case Manager - Children's Services

Southwest Network; Peoria (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings and Flex Spending

Paid sick, vacation and holidays (10)

Tuition reimbursement

403b retirement plan with companymatch

Disability insurance

Basic life insurance with optional add

Employee Assistance Program

Employee Discounts

Job summary

Southwest Network is hiring a Case Manager to work with children, teens and families in Arizona. You will coordinate the Child and Family Team process to develop individualized service plans and connect youths with community resources.

The role emphasizes collaboration with families, educators and health providers, ensuring integrated behavioral and physical health care. Strong communication, organization, and caregiving skills are essential.

Qualifications

• Must possess one of the specified degrees in behavioral health or related field.
• CPR, First Aid, and Therapeutic Options certifications required.
• Arizona fingerprint clearance card required.
• Arizona driver’s license and car insurance required.
• Must be at least 21 years old.

Responsibilities

• Facilitate the Child and Family Team process for youths with complex needs.
• Develop individualized service plans and link to community resources.
• Coordinate behavioral and physical health care.
• Partner with families and others involved in the youth’s life.

Skills

Customer service

Written communication

Verbal communication

Organization & time management

Problem solving

Typing 25–40 WPM

MS Office

Internet / Web browsers

Education

Master’s or bachelor’s in behavioral health or related field

Bachelor’s in non-related field + 1 year related experience

Associate’s degree + 1 year related experience

High school diploma + 3 years related experience

Tools

MS Office

Web browsers

Job description

If you are passionate about working with children, young adults, and families and connect easily with other people, this position could be right for you. In the challenging yet rewarding role of a Case Manager, you will facilitate a strategic planning method called the Child and Family Team process. This process supports youths with complex behavioral or emotional needs in achieving their optimum level of wellness through the development of individualized service plans, linkage to community resources, partnership with family members and others involved in their lives, and the coordination of behavioral and physical health care.

Requirements

A complete job description is available upon request.

Education, Certification, And Experience Requirements

• Must possess one of the following:
  • Master's or bachelor's degree with a behavioral health or related field
  • Bachelor's degree in a non-related field PLUS one year related experience
  • Associate's degree in any field PLUS one year related experience
  • High school diploma or equivalency certificate PLUS three years' related experience
• Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network).
• Must maintain a valid Arizona state fingerprint clearance card.
• Must maintain a valid Arizona driver's license and car insurance.
• Must be at least 21 years of age.

Knowledge, Ability, And Skills

• Must have the ability to maintain excellent member and family relationships and provide excellent customer service
• Requires effective written, verbal and interpersonal communication skills
• Ability to stay organized and have critical thinking, time management and problem solving skills are a must
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 40 WPM is preferred
• Must be proficient in Microsoft Office software
• Must be able to utilize the internet and various web browsers

COMPENSATION And BENEFITS

• This position is offered at a fair, competitive salary.
• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time (10 paid holidays per year!)
• Tuition reimbursement
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program
• Employee Discounts

When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

About Our Child & Adolescent Services Division

In the treatment of children and adolescents, we are known for getting youth in quickly, treating even the most challenging cases, offering helpful parent and family support, and providing quality, compassionate care. Using the nationally recognized Child and Family Team process and with treatment tailored to each person’s strengths, needs, and culture, youth can stay in the home, be productive in school, and have a hopeful future. Integrated health services address both behavioral and physical health issues, and special programs for teens and young adults help them realize their potential and become independent adults. We also collaborate with the Arizona Department of Child Safety to provide families involved in child welfare with comprehensive service plans which integrate all aspects of care and treatment. All members of the team practice in a manner that is consistently mindful of the 12 Principles of The Arizona Vision for Children.

About Southwest Network

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

We truly understand how important our employees are to those they care for, and how critical they are to our mission. As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal. We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.