Case Manager

Socket.dev; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

HSA / FSA options

Virta diabetes program

Hinge Health

Paid time off

Tuition reimbursement

403b plan with match

Disability insurance

Life insurance

EAP

Employee discounts

Bilingual stipend

Job summary

Southwest Network is seeking a case manager for an adult outpatient clinic in Arizona. You will work with a clinical team to engage, educate, and support adults with serious mental illness, coordinating care across behavioral, medical, and other providers to help members achieve recovery goals.

The role emphasizes developing individualized service plans, supporting independence, and ensuring access to necessary resources.

Qualifications

• Master's or bachelor's degree with a behavioral health or related field.
• Bachelor's degree in a non-related field plus one year related experience.
• Associate degree in any field plus one-year related experience.
• High school diploma or equivalency with three years related experience.
• Maintain CPR, First Aid, and Therapeutic Options certifications.
• Valid Arizona driver's license and car insurance.
• Must be at least 21 years old.
• Strong customer service and communication skills.

Responsibilities

• Assess and develop an individualized service plan and implement identified services.
• Partner with members to enable independence beyond their impairment and meet recovery outcomes.
• Provide supportive services including maintaining/modifying behavioral health services and connecting to needed resources.

Skills

Communication skills

Customer service

Organizational skills

Time management

Interpersonal skills

MS Office proficiency

Internet & browsers

Education

Master's or bachelor's degree in behavioral health or related field

Bachelor's degree in non-related field + 1 year related experience

Associate degree + 1 year related experience

High school diploma + 3 years related experience

Tools

CPR certification

First Aid certification

Therapeutic Options certifications

Job description

Join the AMAZING Southwest Network Team.

As a case manager at one of our adult outpatient clinics, you will work collaboratively with a clinical team to engage, educate, and support adults living with a serious mental illness. You will coordinate their care with behavioral, medical and other providers. This will include helping them acquire and utilize skills necessary to become self-sufficient and to manage—and enjoy—their lives.

Starting pay $20-$25/hour, depending on experience.

As an employee, you will receive the following benefits:

• This position is offered at a fair, competitive salary.
• Affordable healthcare plans: Medical, Dental & Vision
• Health Savings and Flex Spending account options
• Virta diabetes program
• Hinge Health
• Paid sick, vacation and holiday time: 10 paid holidays per year!
• Tuition reimbursement
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program
• Employee Discounts
• Bilingual Stipend

Job Summary:

You will participate in the assessment and development of an individualized service plan, then implement identified services, which will help members meet their needs and goals for recovery. You will partner with members to develop a role for themselves outside of their mental illness, while focusing on expected outcomes of increased employment, meaningful community activity, independent living status, and social network.

You will also provide supportive services including, but not limited to assistance in maintaining, monitoring and modifying covered behavioral health services, interacting with the member, their family or other involved parties to maintain or enhance member functionality, and identifying necessary resources to meet members’ needs.

Minimum Qualifications:

• Master's or bachelor's degree with a behavioral health or related field
• Bachelor's degree in a non-related field PLUS one-year related experience
• Associate degree in any field PLUS one-year related experience
• High school diploma or equivalency certificate PLUS three years' related experience
• Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
• Must maintain a valid Arizona driver's license and car insurance
• Must be at least 21 years of age.
• Must have the ability to maintain excellent member and family relationships and provide excellent customer service
• Requires effective written, verbal, and interpersonal communication skills
• Ability to stay organized and have critical thinking, time management and problem-solving skills are a must
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 40 WPM is preferred
• Must be proficient in Microsoft Office software
• Must be able to utilize the internet and various web browsers

When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.