Case Manager - Children's Services

Southwest Network; Phoenix (AZ); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA / FSA

401k/403b with company match

Paid sick leave

Paid vacation

Tuition reimbursement

Family Medical Leave

Employee discounts

Bilingual stipend available

Job summary

Southwest Network seeks a dedicated Case Manager to support children, young adults, and families. You will facilitate the Child and Family Team process, helping develop individualized service plans and connect clients with community resources.

You will coordinate care, document progress, and collaborate with families and providers to promote wellness and stable housing, school engagement, and positive outcomes for youth.

Qualifications

• Must possess one of several behavioral health degree paths.
• Must maintain CPR, First Aid, and Therapeutic Options certifications.
• Must have Arizona driver's license and car insurance; 21+.

Skills

Customer service

Written communication

Interpersonal skills

Organization

Time management

Problem solving

MS Office

Internet literacy

Typing 25–40 WPM

Education

Master's or bachelor's degree with a behavioral health or related field

Bachelor's degree in a non-related field + 1 year related experience

Associate's degree + 1 year related experience

High school diploma + 3 years related experience

Tools

Microsoft Office

Job description

Come and join the AMAZING Southwest Network Team!

If you are passionate about working with children, young adults, and families and connect easily with other people, this position could be right for you. In the challenging yet rewarding role of a Case Manager, you will facilitate a strategic planning method called the Child and Family Team process. This process supports youths with complex behavioral or emotional needs in achieving their optimum level of wellness through the development of individualized service plans, linkage to community resources, partnership with family members and others involved in their lives, and the coordination of behavioral and physical health care.

Requirements

A complete job description is available upon request.

Education, Certification, And Experience Requirements

• Must possess one of the following:
  • Master's or bachelor's degree with a behavioral health or related field
  • Bachelor's degree in a non-related field PLUS one year related experience
  • Associate's degree in any field PLUS one year related experience
  • High school diploma or equivalency certificate PLUS three years' related experience
• Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network).
• Must maintain a valid Arizona state fingerprint clearance card.
• Must maintain a valid Arizona driver's license and car insurance.
• Must be at least 21 years of age.

Knowledge, Ability, And Skills

• Must have the ability to maintain excellent member and family relationships and provide excellent customer service
• Requires effective written, verbal and interpersonal communication skills
• Ability to stay organized and have critical thinking, time management and problem solving skills are a must
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 40 WPM is preferred
• Must be proficient in Microsoft Office software
• Must be able to utilize the internet and various web browsers

COMPENSATION And BENEFITS

• This position is offered at a fair, competitive salary.
• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time (10 paid holidays per year!)
• Tuition reimbursement
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program and Employee Discounts
• Family Medical Leave
• Hearing Discount Program
• Tobacco Cessation Program
• Virta Prediabetes Reversal Program
• IDShield and Legal Shield Protection
• Bilingual Stipend Available

When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

About Our Child & Adolescent Services Division

In the treatment of children and adolescents, we are known for getting youth in quickly, treating even the most challenging cases, offering helpful parent and family support, and providing quality, compassionate care. Using the nationally recognized Child and Family Team process and with treatment tailored to each person’s strengths, needs, and culture, youth can stay in the home, be productive in school, and have a hopeful future. Integrated health services address both behavioral and physical health issues, and special programs for teens and young adults help them realize their potential and become independent adults. We also collaborate with the Arizona Department of Child Safety to provide families involved in child welfare with comprehensive service plans which integrate all aspects of care and treatment.

All members of the team practice in a manner that is consistently mindful of 12 Principles of The Arizona Vision for Children.