Case Manager (CDCA Preferred) - Newton Falls

On Demand; Newton Falls (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Company-sponsored life insurance

Medical, Vision and Dental insurance

401K

Job summary

On Demand Counseling in Newton Falls, OH is seeking multiple case managers to help individuals with substance use and mental health disorders access housing, benefits, and supportive services. You will connect clients with resources, coordinate referrals, and support discharge planning within a multidisciplinary treatment team.

The role emphasizes advocacy, accurate documentation in the electronic health record, and building relationships with community agencies.

Qualifications

• Must be at least 18 years old.
• Background check (BCI/FBI) and pre-employment drug screen.
• Minimum of a high school diploma or equivalent.
• Minimum of one year of case management experience required.
• CDCA credential preferred; credentialing support available for the right candidate.

Responsibilities

• Assist clients with obtaining and maintaining basic needs, including food assistance, Medicaid, housing, identification documents, transportation, and other community resources.
• Coordinate referrals to medical, behavioral health, vocational, and social service providers.
• Collaborate with counselors and the multidisciplinary treatment team to support client progress.
• Assist with discharge planning and linkage to ongoing community supports.
• Advocate for clients and help them navigate complex systems and services.
• Maintain timely, accurate documentation in the electronic health record.
• Monitor client progress toward case management goals and follow up on identified needs.
• Develop positive working relationships with community agencies and referral partners.

Skills

Strong communication

Organization

Problem-solving

Independent work

Multidisciplinary team collaboration

Education

High school diploma or equivalent

Job description

Overview

On Demand Counseling is seeking multiple compassionate, organized, and motivated Case Managers to join our Newton Falls team. This position plays a vital role in helping individuals with substance use and mental health disorders overcome barriers to treatment and recovery by connecting them with the resources and support they need to succeed.

Shifts/Schedule

• Full-time
• Weekday and weekend schedules available.
• Weekend-only schedules may also be available.

Responsibilities

• Assist clients with obtaining and maintaining basic needs, including food assistance, Medicaid, housing, identification documents, transportation, and other community resources.
• Coordinate referrals to medical, behavioral health, vocational, and social service providers.
• Collaborate with counselors and the multidisciplinary treatment team to support client progress.
• Assist with discharge planning and linkage to ongoing community supports.
• Advocate for clients and help them navigate complex systems and services.
• Maintain timely, accurate documentation in the electronic health record.
• Monitor client progress toward case management goals and follow up on identified needs.
• Develop positive working relationships with community agencies and referral partners.

Qualifications

• Must be at least 18 years of age.
• Successful completion of BCI/FBI background check and pre-employment drug screen.
• Minimum of a high school diploma or equivalent
• Minimum of one year of case management experience required.
• CDCA credential preferred; candidates willing to obtain the credential are encouraged to apply. Credentialing support is available for the right candidate.

Skills/Experience

• Strong communication, organization, and problem-solving skills.
• Ability to work independently while collaborating effectively within a multidisciplinary team.

Benefits

• Competitive wages.
• Company-sponsored life insurance at no cost to employee.
• Medical, Vision and Dental insurance and supplemental insurances.
• 401K

Additional Information

We are an approved site for the STAR Loan Repayment Program. Eligible employees may qualify to apply; eligibility and awards are determined by HRSA.

EOE/DFWP