Case Manager

North Central Mental Health Services, Inc.; Columbus (OH); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Mileage Reimbursement

Health Insurance

401(k) with Employer Match

Paid Time Off

Free Parking

Career Growth

Referral Bonuses

CARF Accredited

Job summary

North Central Mental Health Services, Inc. is seeking a Case Manager to provide community-based behavioral health support in Franklin County, Ohio. You will coordinate care, advocate for clients, and collaborate with a multidisciplinary team to promote independent living.

The role offers full-time hours, a predictable M-F schedule, and mileage reimbursement. A 90-day paid training program and access to professional development are provided to help you grow in this essential, client-focused role.

Qualifications

• Bachelor’s Degree required (Social Work, Psychology, Behavioral Health, or related field preferred).
• 1,248 Patient Service Hours Annually (104/month).
• Valid Ohio Driver’s License & Reliable Transportation – clean driving record (≤4 points).
• Successful Background Check & Pre-Employment Drug Screening.
• Completion of 90-Day Paid Training Program.
• Experience in Mental Health or Case Management preferred but not required.

Responsibilities

• Care Plan Development: Work with clients, families and professionals to create personalized treatment plans.
• Service Coordination: Connect clients to therapy, housing, employment, and addiction recovery programs.
• Advocacy: Champion clients’ rights within healthcare, legal, and social service systems.
• Ongoing Monitoring: Track progress, ensure adherence, and adjust plans as needed.
• Crisis Intervention: Provide immediate assistance during emergencies to ensure safety.
• Education & Support: Empower clients and families with knowledge about conditions and resources.
• Collaboration: Liaise between professionals, social workers, and benefit providers.
• Documentation & Compliance: Maintain accurate EMR records and meet standards.
• Empowerment & Cultural Sensitivity: Deliver respectful, inclusive services.

Skills

Compassion

Organized

Detail-Oriented

Advocacy

Resource Coordination

Education

Bachelor’s Degree in Social Work or related field

Job description

Case Manager – Empower Lives, Build Futures!

We can provide you with on-the-job training to make a lasting impact and be the difference in the lives of others. Join our team as a Behavioral Health Case Manager and play a vital role in transforming lives through compassionate, community-based care in Franklin County. If you're passionate about advocacy, coordination, and empowerment, this is your opportunity to make a difference!

What We Offer

Consistent Full-Time Schedule: Monday-Friday, 8:00 AM – 4:30 PM

Competitive Pay: $25.00/hour

Mileage Reimbursement: At standard federal rates for work-related purposes; this position will require a minimum of 50% of each work day traveling within Franklin County, Ohio.

Meaningful Work: Help individuals with mental health conditions achieve independence

Comprehensive Benefits Package

• Fast & Easy Digital Onboarding – Get started quickly
• Supportive & Collaborative Team Environment
• Advanced Case Manager Training – Expand your skills
• Electronic Medical Records (EMR) System – Stay organized & efficient
• Medical, Dental & Vision Insurance – Comprehensive coverage for your well-being
• Employer-Paid Life Insurance & Disability Coverage – Peace of mind for you and your family
• 401(k) with Employer Match & Roth Options – Secure your financial future
• Generous Paid Time Off (PTO) – Vacation, sick leave, and personal days
• Mileage Reimbursement – Drive worry-free, paid at the Federal reimbursement rate
• Free Parking – No extra commuting costs
• Federal Student Loan Forgiveness Program Participation – Save on student debt
• Career Growth & Credentialing Supervision – Licensed advancement opportunities
• Referral Bonuses – Get rewarded for bringing great people to the team
• Accredited by CARF International – Work with an award-winning organization
• 50+ Years of Service in Franklin County – Join a trusted non-profit

Your Role & Responsibilities

As a Case Manager, you'll be a key connection between clients, healthcare services, and community resources. Your mission? To ensure individuals receive comprehensive and integrated care that promotes independent living.

Care Plan Development: Work closely with clients, families, and healthcare professionals to create personalized treatment plans based on assessments of mental health, substance use, and other barriers.

Service Coordination: Connect clients to essential services, including therapy, counseling, housing assistance, employment support, and substance use recovery programs.

Advocacy: Champion clients' rights within healthcare, legal, and social service systems to ensure they receive dignified and appropriate care.

Ongoing Monitoring: Track client progress, ensure treatment adherence, and adjust care plans as needed to keep them moving forward.

Crisis Intervention: Provide immediate assistance during emergencies to ensure client safety and well-being.

Education & Support: Empower clients and families with knowledge about mental health conditions, treatment options, coping strategies, and community resources.

Collaboration: Serve as a liaison between healthcare professionals, social workers, legal representatives, and benefit providers to ensure well-rounded support.

Documentation & Compliance: Maintain accurate, timely records in the EMR system, meeting all compliance and accreditation standards.

Empowerment & Cultural Sensitivity: Provide respectful, inclusive services that recognize the unique backgrounds and needs of each individual.

What You Need To Join Us

• Bachelor’s Degree Required (Social Work, Psychology, Behavioral Health, or related field preferred)
• Compassion & Dedication – A strong desire to make a real impact in people’s lives
• Organized & Detail-Oriented – Advocate effectively for clients while managing multiple resources
• Familiarity With Community Resources (preferred But Not Required)
• Prior Experience in Mental Health or Case Management (preferred but not required)
• Ability to Provide 1,248 Patient Service Hours Annually (104/month)
• Valid Ohio Driver’s License & Reliable Transportation – Clean driving record (≤4 points)
• Completion of 90-Day Paid Training Program
• Successful Background Check & Pre-Employment Drug Screening

Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA.