Case Manager: Care Coordination & Discharge Planning

University of Southern California; United States; On-site; USD 63,000 - 105,000; Full time

Job summary

The University of Southern California is seeking a Case Manager to support the physician and interdisciplinary team in delivering high-quality patient care while managing costs and facilitating timely discharge planning.

The role coordinates utilization management, care facilitation, and communication with payers, physicians, and staff to ensure accurate documentation and reimbursement. An RN license and associate degree are required, with strong analytical and collaboration skills expected.

Qualifications

• Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and families.
• Working knowledge of discharge planning, utilization management, and managed care reimbursement.
• Strong interpersonal communication and negotiation skills. Strong organizational and time management.

Responsibilities

• Actively participates in clinical performance improvement activities.
• Applies approved InterQual criteria to monitor admissions and stays.
• Collaborates with multidisciplinary team to discharge planning and care coordination.
• Ensures documentation accurately reflects severity of illness and services provided.

Skills

Independent work

Interpersonal skills

Negotiation

Time management

Analytical skills

Data management

Education

Associate’s Degree in Nursing

RN license (CA)

BLS certification

AHA Healthcare Provider certification

Job description

The University of Southern California is seeking a Case Manager to support the physician and interdisciplinary team in delivering high-quality patient care while managing costs and facilitating timely discharge planning.

The role coordinates utilization management, care facilitation, and communication with payers, physicians, and staff to ensure accurate documentation and reimbursement. An RN license and associate degree are required, with strong analytical and collaboration skills expected.