Case Manager (Bilingual English/Spanish Preferred)

The W Group Mgmt; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision coverage

Paid time off, sick time, and paid hol

Retirement investment opportunity

Unlimited employee referral bonuses

Personalized growth and development路径

Job summary

The W Group is seeking a compassionate Case Manager to join our Bronx-based assisted living team. You will coordinate care, guide admissions, and ensure residents receive the support they need, working closely with a collaborative care team.

Fluency in English and Spanish is preferred, and prior case management in long-term care helps. You will document care delivery in ALIS and advocate for residents with a warm, trust-building approach.

Qualifications

• At least 1 year of case management experience.
• Fluency in English and Spanish preferred.
• Experience with ALIS or similar EMR system is a plus.
• Strong communication with residents, families, and providers.
• Highly organized with ability to manage multiple priorities.

Responsibilities

• Serve as main point of contact between residents, families, physicians, and outside care providers.
• Conduct resident assessments and coordinate admissions and re-admissions from the community, hospitals, and nursing homes.
• Coordinate care across the continuum with nursing and interdisciplinary team.
• Advocate for residents and uphold Residents’ Bill of Rights.
• Maintain accurate documentation in ALIS in line with standards.

Skills

Case management

Bilingual English/Spanish

EMR experience

Strong communication

Highly organized

Resident advocacy

Tools

ALIS EMR

Job description

Case Manager (Bilingual English/Spanish Preferred)
Location: Bronxwood Assisted Living Facility, Bronx, NY
Excellent Benefits Supportive Management Hiring Immediately

Bronxwood Assisted Living Facility is looking for a compassionate, organized Case Manager to join our team. In this role, you’ll be the person residents and families rely on: coordinating care, guiding admissions, and making sure every resident receives the support they need. You’ll work alongside a collaborative team of healthcare professionals who truly care about the people we serve.

What You’ll Do

• Serve as the main point of contact between residents, families, physicians, and outside care providers

• Conduct resident assessments and coordinate admissions and re-admissions from the community, hospitals, and nursing homes

• Coordinate care across the continuum, working closely with nursing and the interdisciplinary team

• Advocate for residents and uphold the Residents’ Bill of Rights in every interaction

• Maintain accurate, timely documentation in ALIS in line with facility and regulatory standards

What We’re Looking For

• At least 1 year of case management experience (required)

• Long-term care or assisted living experience is a strong plus

• Fluency in English and Spanish (strongly preferred)

• Experience with ALIS or a similar EMR system is a plus

• A clear, warm communicator who builds trust with residents, families, and outside providers

• Highly organized and able to manage multiple priorities

• A genuine passion for working with seniors and a team-first mindset

Benefits

• Competitive salary

• Medical, dental, and vision coverage

• Paid time off, sick time, and paid holidays

• Retirement investment opportunity

• Unlimited employee referral bonuses

• Personalized growth and development paths

• Open-door management culture

Why The W Group?

The W Group is New York State’s largest provider of senior living and adult care. We’re a values-driven organization built on collaboration, encouragement, and a shared commitment to excellence. We invest in our people and offer real opportunities to grow, lead, and make an impact from day one.