Case Manager (Bilingual English/Spanish)

The W Group Mgmt; New York (NY); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Medical, dental, and vision coverage

Paid time off, sick time, and paid…hol

401(k)

Unlimited employee referral bonuses

Personalized growth and development

Open-door management culture

Résumé du poste

The W Assisted Living Communities is seeking a compassionate Case Manager in New York to coordinate admissions and guide residents and families through the care continuum.

You will serve as the main liaison among residents, families, physicians, and external providers, ensuring timely documentation and adherence to regulatory standards. Ideal candidates are bilingual (English/Spanish) and highly organized with a genuine passion for senior care.

Qualifications

• 1+ year of Case Management experience (required)
• Fluent in English and Spanish (strongly preferred)
• Experience with ALIS or similar EMR is a plus
• Clear, warm communicator who builds trust with families and outside providers
• Highly organized and able to manage multiple priorities
• Genuine passion for working with seniors and a team-first mindset

Responsabilités

• Act as the main contact between residents, families, physicians, and outside care providers
• Coordinate admissions and re-admissions from the community, hospitals, and nursing homes
• Coordinate resident care across the continuum with nursing and the interdisciplinary team
• Advocate for residents and uphold the Residents’ Bill of Rights
• Maintain accurate, timely documentation in ALIS per facility and regulatory standards

Connaissances

Case Management

Bilingual English/Spanish

Communication

Organizational Skills

Outils

ALIS EMR

Description du poste

Case Manager (Bilingual English/Spanish)
Excellent Benefits Supportive Management Hiring Immediately

The W Assisted Living Communities is looking for a compassionate, organized Case Manager to join our growing team. You’ll be the person residents and families count on: coordinating care, guiding admissions, and making sure every resident gets the support they need. You’ll work alongside a collaborative team of healthcare professionals who care deeply about the people we serve.

What You’ll Do

• Act as the main point of contact between residents, families, physicians, and outside care providers

• Conduct resident assessments and coordinate admissions and re-admissions from the community, hospitals, and nursing homes

• Coordinate resident care across the continuum, working closely with nursing and the interdisciplinary team

• Advocate for residents and uphold the Residents’ Bill of Rights in every interaction

• Keep accurate, timely documentation in ALIS in line with facility and regulatory standards

What We’re Looking For

• At least 1 year of Case Management experience (required); Long Term Care or Assisted Living experience is a strong plus

• Fluent in English and Spanish (strongly preferred)

• Experience with ALIS or a similar EMR system is a plus

• Clear, warm communicator who builds trust with families and outside providers

• Highly organized and able to manage multiple priorities

• Genuine passion for working with seniors and a team-first mindset

Benefits

• Competitive salary

• Medical, dental, and vision coverage

• Paid time off, sick time, and paid holidays

• 401(k)

• Unlimited employee referral bonuses

• Personalized growth and development paths

• Open-door management culture

Why The W Group?
The W Group is New York State’s largest provider of senior living and adult care. We’re a values-driven organization built on collaboration, encouragement, and a shared commitment to excellence. We invest in our people and offer real opportunities to grow, lead, and make an impact from day one.