Case Manager-Bilingual

Now Injury Law; Phoenix (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Holidays

Benefits eligibility

Job summary

NOW Injury Law, LLC seeks an entry-level Personal Injury Case Manager to support attorneys from intake through settlement in a fast-paced Phoenix firm. You will coordinate with clients, medical providers, and insurance companies while maintaining organized files and tracking case progress.

Ideal candidates are extremely organized, proactive, and eager to learn, with a keen interest in growing with a rapidly expanding firm and gaining hands-on training and mentorship.

Qualifications

• 1+ year of experience in personal injury, legal, medical, or case management support (preferred)
• Strong organizational skills and attention to detail
• Clear written and verbal communication skills
• Proficiency with Microsoft Office and basic familiarity with legal software such as FileVine (training provided)

Responsibilities

• Client Communication: Serve as a primary point of contact for clients on assigned cases; Provide clear, consistent updates and respond promptly to client questions; Assist clients with treatment coordination and documentation requests

Skills

Strong organizational skills

Clear written and verbal communication

Ability to manage multiple tasks andPR

Desire to learn, take initiative, and

Tools

Microsoft Office

FileVine

Job description

Is organization one of your Superpowers? Are you naturally empathetic and passionate about helping people navigate difficult situations? Are you excited about launching a career with real opportunity for growth?

NOW Injury Law, LLC is looking for a motivated and detail-oriented entry-level Case Manager who is eager to learn and grow in the personal injury field. This is an excellent opportunity for someone early in their career who enjoys a fast-paced environment and wants to build a future with a rapidly growing firm.

Position Overview

The Personal Injury Case Manager supports attorneys by managing personal injury cases from intake through settlement. This role involves frequent communication with clients, medical providers, and insurance companies, as well as maintaining organized files and tracking case progress.

This position is ideal for someone who is extremely organized, proactive, and driven to learn, with a strong interest in growing alongside a fast-expanding firm.

About Us

NOW Injury Law, LLC is a client-focused personal injury law firm dedicated to helping injured individuals navigate the legal process with clarity and confidence. We pride ourselves on responsiveness, organization, and delivering a high level of service to every client we represent.

Key Responsibilities

Client Communication

• Serve as a primary point of contact for clients on assigned cases
• Provide clear, consistent updates and respond promptly to client questions
• Assist clients with treatment coordination and documentation requests

Case Management

• Support personal injury matters from intake through resolution
• Track medical treatment and follow up with providers as needed
• Request, organize, and review medical records and billing
• Maintain accurate case notes and well-organized digital files

Insurance & Provider Coordination

• Communicate with insurance adjusters regarding claim status
• Assist with lien identification and case documentation
• Help prepare settlement demand packages under attorney guidance

Administrative & Legal Support

• Track deadlines, treatment timelines, and required tasks
• Ensure files are complete, accurate, and settlement-ready
• Provide ongoing support to attorneys and the legal team

Qualifications

• 1+ year of experience in personal injury, legal, medical, or case management support (preferred)
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and priorities effectively
• Clear written and verbal communication skills
• Proficiency with Microsoft Office and basic familiarity with legal software such as FileVine (training provided)
• Desire to learn, take initiative, and grow in a legal career

Why Join NOW Injury Law?

• Competitive hourly pay: $50,000- $60,000 per year plus bonus (DOE)
• Join a rapidly growing firm with long-term stability
• Clear opportunities for advancement and career growth
• Hands-on training and mentorship
• Supportive, team-oriented work environment
• Paid time off, holidays, and benefits eligibility

We are eager to find someone who is driven, organized, and excited to grow in a fast-paced legal environment. If you’re looking to build a career-not just fill a role-we would love to hear from you.