Case Manager: Benefits & Budget Support for Clients

Family Residences and Essential Enterprises, Inc.; Bethpage (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Family Residences and Essential Enterprises, Inc. (FREE) is seeking a Case Worker to support individuals referred to the agency in managing budgets and government benefits, under the supervision of the Senior Case Worker.

Responsibilities include processing referrals, creating client files, enrolling clients in program software, submitting applications, preparing government reports, ensuring bills are paid, reconciling RFMS/PEX, maintaining files, and supporting the rep payee program; travel to

Qualifications

• High School diploma or equivalent.
• Valid driver's license.
• Must be competent with email, Microsoft Word, and have some knowledge of Microsoft Excel.
• Basic banking knowledge.
• Demonstrates the ability to manage and balance multiple competing priorities while adhering to and meeting deadlines.
• Ability to formulate and sustain positive working relationships with colleagues.
• Effective verbal and written communication skills.

Responsibilities

• Process referrals to the program, including creating the client files, setting up the client in the program software and submitting applications and other paperwork necessary for enrollment.
• Assist the Senior Case Worker in completing government reports (including but not limited to: Wage reporting, Representative Payee, Continuing Disability Reports).
• Ensure all bills are paid timely, follows up on any outstanding payments or other issues.
• Reconcile the RFMS and PEX card funding program.
• Maintains all client files according to established procedures.
• Assist the Senior Case Worker in other duties related to the rep payee program.
• This position requires the ability to work with individuals with a primary diagnosis of a mental illness.

Skills

Verbal and written communication

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Email proficiency

Job description

Family Residences and Essential Enterprises, Inc. (FREE) is seeking a Case Worker to support individuals referred to the agency in managing budgets and government benefits, under the supervision of the Senior Case Worker.

Responsibilities include processing referrals, creating client files, enrolling clients in program software, submitting applications, preparing government reports, ensuring bills are paid, reconciling RFMS/PEX, maintaining files, and supporting the rep payee program; travel to