Case Manager - Behavioral Health Docket

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Virginia Retirement System (VRS)

Life Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Annual and Sick Leave

11 Paid Holidays

Job summary

Hampton-Newport News Community Services Board (H-NNCSB) seeks a Behavioral Health Docket Case Manager to provide case management and behavioral health support to individuals with serious mental illness involved with the criminal justice system.

This role performs service coordination, advocacy, and ongoing treatment planning within Behavioral Health Dockets partnered with Hampton and Newport News General District Courts. A Monday–Friday schedule is typical, with a salary of $52,278 annually.

Qualifications

• Bachelor's degree in Human Services (Social Work, Psychology, or Counseling) required.
• At least 1 year of experience providing case management services.

Responsibilities

• Serve as a liaison between participants, courts, criminal justice agencies, families, and service providers.
• Assess participant needs and develop, monitor, and update treatment and service plans.
• Provide case management, advocacy, counseling, crisis intervention, and daily living support.
• Coordinate referrals and services related to behavioral health, housing, employment, medical care, and community resources.
• Prepare reports and documentation for Behavioral Health Docket hearings and attend or testify at court proceedings as needed.
• Facilitate life skills groups and participate in case review and treatment planning meetings.
• Assist participants with obtaining basic resources and maintaining community stability.
• Coordinate risk assessments, crisis plans, discharge planning, and continuity of care.
• Maintain housing and community resource information.
• Conduct on-site urine drug screenings for participants with substance use disorders.
• Maintain timely and accurate case management records and documentation.

Skills

Case management experience

Education

Bachelor's degree in Human Services

Job description

Behavioral Health Docket Case Manager

Annual Salary: $52,278

Work Schedule: Monday - Friday, 8:30 am - 5:00 pm

Hampton-Newport News Community Services Board (H-NNCSB) is seeking a Behavioral Health Docket Case Manager to provide case management and behavioral health support to individuals with serious mental illness who are involved with the criminal justice system.

H-NNCSB partners with the Hampton and Newport News General District Courts through separate Behavioral Health Dockets (BHDs). Behavioral Health Dockets provide a collaborative, non-adversarial approach that brings together the court system, behavioral health providers, and other community partners to support individuals with serious mental illness who have become involved in the criminal justice system. Through ongoing support, supervision, treatment coordination, and advocacy, the Behavioral Health Docket team helps participants engage in services, address barriers, and reduce further involvement with the criminal justice system.

Requirements

• Bachelor's degree in Human Services, such as Social Work, Psychology, or Counseling.
• At least one (1) year of experience providing case management services.

What You'll Do

The Behavioral Health Docket Case Manager provides case management and support to individuals with Serious Mental Illness (SMI/SPMI) involved in the criminal justice system. The Behavioral Health Docket Case Manager coordinates services, promotes stability, and helps participants address behavioral health and basic needs.

Key responsibilities include:

• Serve as a liaison between participants, courts, criminal justice agencies, families, and service providers.
• Assess participant needs and develop, monitor, and update treatment and service plans.
• Provide case management, advocacy, counseling, crisis intervention, and daily living support.
• Coordinate referrals and services related to behavioral health, substance use, housing, employment, medical care, and community resources.
• Prepare reports and documentation for Behavioral Health Docket hearings and attend or testify at court proceedings as needed.
• Facilitate life skills groups and participate in case review and treatment planning meetings.
• Assist participants with obtaining basic resources and maintaining community stability.
• Coordinate risk assessments, crisis plans, discharge planning, and continuity of care.
• Maintain housing and community resource information.
• Conduct on-site urine drug screenings for participants with substance use disorders.
• Maintain timely and accurate case management records and documentation.

Why Join H-NNCSB?

This is an opportunity to make a meaningful difference by helping individuals with serious mental illness navigate behavioral health services, community resources, and the criminal justice system. You'll work as part of a collaborative team focused on treatment engagement, stability, successful community integration, and reducing repeat involvement with the justice system.

Benefits include:

• Medical, Dental, and Vision Insurance
• Virginia Retirement System (VRS)
• Life Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Annual and Sick Leave
• 11 Paid Holidays

If you are a compassionate and organized case manager who enjoys advocacy, service coordination, behavioral health, and working with community partners, we encourage you to apply.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.