Social Services Assistant

PACS Group; Martinez (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Meaningful work

Supportive leadership team

Resident advocacy culture

Job summary

PACS Group in Martinez, CA is seeking a compassionate Social Services Assistant for Alhambra Post Acute. You will advocate for residents and families, addressing social, emotional, and psychosocial needs while supporting care planning and successful transitions in the healthcare journey.

Join a team focused on resident advocacy, coordinated discharge planning, and collaboration with the interdisciplinary team.

Qualifications

• Licensed Social Worker Certification required.
• Strong communication and interpersonal skills.
• Excellent organization, time management, and problem-solving abilities.
• Ability to build positive relationships with residents, families, staff, and partners.

Responsibilities

• Provide medically related social services to help residents achieve and maintain their highest practicable physical, mental, and psychosocial well-being.
• Assess residents' social, emotional, and family needs and contribute to individualized care plans.
• Offer emotional support and counseling to residents and families coping with illness, disability, grief, and life transitions.
• Assist residents and families with care planning and healthcare-related decisions.
• Coordinate discharge planning with the interdisciplinary team, including referrals for community resources, services, and equipment.
• Schedule outpatient appointments and ancillary services including dental, optometry, podiatry, and psychiatric visits.
• Connect residents and families with community programs and support services.
• Assist with personal shopping requests and follow up on lost or misplaced belongings.
• Maintain accurate and timely documentation in accordance with facility policies and regulatory requirements.
• Collaborate with nursing, therapy, administration, and community agencies to support resident success.

Skills

Strong communication

Interpersonal skills

Organization & time management

Problem solving

Education

Licensed Social Worker Certification

Tools

PointClickCare (PCC)

Job description

Social Services Assistant Alhambra Post Acute – Martinez, CA

Pay: $25–$30 per hour

Make a Difference Every Day

Alhambra Post Acute is seeking a compassionate, organized, and resident-focused Social Services Assistant to join our team in Martinez, California. In this role, you'll be a vital advocate for our residents and their families, helping address social, emotional, and psychosocial needs while supporting quality of life, care planning, and successful transitions throughout the healthcare journey. If you're passionate about helping others, building meaningful relationships, and making a positive impact, we'd love to hear from you.

What You'll Do

• Provide medically related social services to help residents achieve and maintain their highest practicable physical, mental, and psychosocial well-being
• Assess residents' social, emotional, and family needs and contribute to individualized care plans
• Offer emotional support and counseling to residents and families coping with illness, disability, grief, and life transitions
• Assist residents and families with care planning and healthcare-related decisions
• Coordinate discharge planning with the interdisciplinary team, including referrals for community resources, services, and equipment
• Schedule outpatient appointments and ancillary services including dental, optometry, podiatry, and psychiatric visits
• Connect residents and families with community programs and support services
• Assist with personal shopping requests and follow up on lost or misplaced belongings
• Maintain accurate and timely documentation in accordance with facility policies and regulatory requirements
• Collaborate with nursing, therapy, administration, and community agencies to support resident success

What We're Looking For

Required

• Licensed Social Worker Certification
• Strong communication and interpersonal skills
• Excellent organization, time management, and problem-solving abilities
• Ability to build positive relationships with residents, families, staff, and community partners

Preferred

• Skilled nursing or healthcare experience
• Experience with PointClickCare (PCC)

Why Join Alhambra Post Acute?

At Alhambra Post Acute, we’re committed to providing compassionate, high-quality care in a supportive and collaborative environment. Our team members are valued, respected, and empowered to make a meaningful difference in the lives of our residents every day.

We Offer

• Competitive pay
• Supportive leadership team
• Opportunities for growth and development
• Meaningful work that impacts lives every day
• A culture centered on compassion, teamwork, and resident advocacy

Alhambra is a equal opportunity employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making.

In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic.

Employment decisions are based on qualifications, merit, and business needs.