Case Manager, Arizona Inpatient Rehabilitation Hospital

Brooks Rehabilitation; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Vacation/Paid Time Off

Retirement Plan

Employee Discounts

Clinical Education and Professional De

Job summary

Brooks Rehabilitation is recruiting a Case Manager to lead patient-centered case management in an inpatient rehabilitation setting. You will coordinate with physicians, nursing, social work, and therapy teams to ensure smooth transitions and effective discharge planning.

The role requires knowledge of local resources, strong communication, and the ability to manage complex cases with a 12-person Case Management team. A Bachelor's degree and clinical background are required.

Qualifications

• RN, MSW, LCSW, CRC, CCM with Bachelor's degree as a minimum.
• 1 year experience as a Case Manager or Social Worker in Acute Care or Inpatient Rehabilitation.
• Experience with patients with acquired brain injuries or medically complex populations.
• Strong communication to facilitate discharge planning with families and teams.
• Ability to manage a caseload independently and work with a team.

Responsibilities

• Facilitate the case and the team working with the patient to support positive outcomes.
• Develop creative discharge plans to support patients in inpatient rehabilitation.
• Apply utilization management criteria and coordinate with all stakeholders.
• Delegate tasks to ensure efficiency in day-to-day casework.

Skills

Leadership

Communication

Discharge planning

Team collaboration

Education

Bachelor's degree

Job description

For over five decades, Brooks Rehabilitation has been at the forefront of physical rehabilitation care. The nonprofit, based in Florida, is recognized as the premier rehabilitation system and ranks among the top 20 nationally according to U.S. News & World Report. Brooks currently manages three inpatient hospitals in Florida and is set to expand its reach through a collaboration with Mayo Clinic, opening a new facility on Mayo's Phoenix campus in 2026. The organization's commitment to advancing rehabilitation science is evident in its focus on innovative research, education, and cutting-edge technology. Offering a comprehensive system of care, Brooks provides inpatient and outpatient services, skilled nursing, assisted living, and memory care and impacts lives beyond clinical settings through community programs designed to enhance the quality of life for individuals with physical disabilities.

The Case Manager is the facilitator of the case and the team working with the patient. Strong leadership and facilitation skills. Ability to work with all stakeholders involved in cases to support a positive experience and outcome on each case. Knowledge of local resources. Ability to develop creative discharge plans to support patients in the inpatient rehabilitation setting. Understanding of criteria and ability to apply for utilization management of cases.

Qualifications:

• RN, MSW, LCSW, CRC, RN, CCM with Bachelor's degree as a minimum.
• 1 year experience as a Case Manager or Social Worker in Acute Care or Inpatient Rehabilitation.
• Experience working with patients and families that have acquired brain injuries or with Medically Complex Patient Populations that have chronic disabilities and multiple social and medical community resource needs.
• Strong communication skills to facilitate rehabilitation teams and families through complex discharge planning with the goal of community reentry – i.e. manage chaos.
• Individual must be accountable for the scope of their work and able to work independently to manage their caseload as well as with a team of 12 Case Managers to ensure the entire hospital receives needed Case Management services.
• Ability to delegate tasks to ensure efficiency in their day to day casework.
• Knowledge of or ability to research community resources both locally and in geographic areas beyond Jacksonville.
• Must be a team player and have strong leadership skills to facilitate discharges of complex patients back to their communities.

Desired Qualifications:

• Complex Case Management, Discharge Planning, and Placement experience preferred.
• Experience with insurance and knowledge of Medicare and Medicaid benefits preferred.
• Demonstrate an ability to network and develop key relationships needed to support successful discharges.

Location:

18500 64th Street, Phoenix AZ, 85054

Compensation:

Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs