Case Manager (Arizona)

Pathway Law Firm; Arizona; On-site; USD 52,000 - 78,000; Full time

Job summary

Pathway Law Firm is seeking a sharp Case Manager to own personal injury matters from intake to settlement. You will coordinate medical treatment, review records, and liaise between clients and attorneys to ensure timely, favorable outcomes.

The ideal candidate brings PI case management experience, exceptional communication, and strong organizational skills, with proficiency in case management software and bilingual English/Spanish capabilities.

Qualifications

• Proven experience managing personal injury cases from intake to resolution.
• Bilingual Spanish/English required.
• Strong written and verbal communication skills.

Responsibilities

• Own the Case from Intake to Settlement – Oversee every case detail.
• Be the Liaison Between Clients & Attorneys – Keep clients informed throughout.
• Coordinate Medical Treatment and track progress to maximize value.
• Review and Analyze Medical Records and prepare detailed case files.
• Verify Insurance Coverage & Liability with adjusters and claims.
• Prepare Cases for Demand & Negotiation with attorneys.
• Track Deadlines & Manage Case Workflow to prevent omissions.

Skills

PI case management

Exceptional communication

Organizational skills

Problem-solving

Tech-savvy

Bilingual Spanish/English

Tools

Filevine

Salesforce

Clio

CasePEER

Job description

We need a sharp, highly organized, and proactive Case Manager who thrives in a fast-paced, high-volume environment and is ready to take ownership of personal injury cases from start to finish. The ideal candidate is a problem solver, a master communicator, and a case-handling powerhouse who knows how to keep things moving, keep clients informed, and maximize case value.

Key Responsibilities

• Own the Case from Intake to Settlement – Oversee every case detail, ensuring nothing falls through the cracks.
• Be the Liaison Between Clients & Attorneys – Keep clients informed, answer their questions, and provide reassurance throughout every stage of their case.
• Coordinate Medical Treatment—Ensure clients are receiving the necessary medical care and track progress to maximize case value.
• Review & Analyze Medical Records – Summarize treatments, assess damages, and prepare detailed case files for demand submission.
• Verify Insurance Coverage & Liability – Communicate with adjusters, track claims, and ensure all policies and claims are maximized.
• Prepare Cases for Demand & Negotiation – Work with attorneys to draft compelling demand packages that drive strong settlements.
• Track Deadlines & Manage Case Workflow – Keep everything running on time, ensuring that no detail is missed.

What You Bring to the Table

• Proven experience in personal injury case management – You know the ins and outs of handling PI cases like a pro.
• Exceptional communication skills – You can break down complex legal matters for clients in a way that makes them feel confident and supported.
• Superior organizational abilities – You thrive in high-volume environments and can juggle multiple cases without missing a beat.
• Problem-solving mindset – You see challenges as opportunities and find creative solutions to get results.
• Tech-savvy & detail-oriented – Experience with case management software (Filevine, Salesforce, Clio, CasePEER or similar) is a plus!
• Bilingual (Spanish/English) is required.

About Pathway Law Firm. PC

At Pathway Law Firm, we are dedicated to helping individuals navigate complex legal challenges with confidence and clarity. Our firm is built on integrity, client advocacy, and results-driven representation. We are committed to delivering exceptional legal services with compassion and professionalism.

Working at Pathway Law Firm means being part of a highly respected, client-centered team that values collaboration, innovation, and career growth. We invest in our employees by offering a supportive work environment, professional development opportunities, and a culture that fosters success. If you are looking for a firm where your work truly makes an impact and where you will be appreciated for your contributions, Pathway Law Firm is the place for you! Come Experience the Difference and Go Beyond Ordinary – Choose Excellence!

At Pathway Law Firm we believe in Five Foundational Principles:

• Commitment to Excellence – We hold ourselves to the highest standards in client service and legal representation.
• Culture of Teamwork – Collaboration and mutual support drive our success.
• Client-Centered Approach – Every case is handled with care, integrity, and dedication to achieving the best outcome.
• Growth and Development – We provide opportunities for employees to advance their careers and expand their skills.
• Integrity and Transparency – Ethical decision-making and open communication are the foundation of our firm.

We welcome individuals who share our commitment to excellence to apply for our current open position(s) and become a valued part of our team.