Case Manager-Aging & Disability Services

Snohomish County Human Services; Everett (WA); Hybrid; USD 74,749 - 95,401; Full time

Benefits offered by this job

Hybrid work option

Job summary

Snohomish County Human Services is hiring Case Manager-Aging & Disability Services in Everett, WA. The role coordinates long term services for elderly and disabled individuals to promote independent living and prevent institutionalization.

You will develop service plans, assess needs, and connect clients with in-home support, reporting outcomes regularly. Qualifications include a Master's or Bachelor's in behavioral/health sciences and relevant social service experience.

Qualifications

• Master's degree in behavioral or health sciences or Bachelor's with 2+ years experience; or Bachelor's with 4 years experience.
• Background in social services and ability to pass tests.

Responsibilities

• Conduct comprehensive assessments to determine client assets, deficits and needs.
• Develop and implement service plans with tasks for case manager, client, and support network.
• Review service plans for changes and coordinate with community resources.

Skills

Interviewing elderly clients

Assessment

Service planning

Record keeping

Crisis response

Education

Master's degree in behavioral or health sciences

Bachelor's degree in behavioral or health sciences

Bachelor's degree in any field with 4 years social service experience

Tools

Computers and software

Job description

Case Manager-Aging & Disability Services

Salary $74,749.32 - $95,401.32 Annually

Location Main County Campus-3000 Rockefeller Ave, Everett, WA

Job Type Full-Time

Remote Employment Flexible/Hybrid

Job Number 2026-00234

Department Human Services

Division Human Services Case Management

Opening Date 07/28/2026

Closing Date 8/9/2026 11:59 PM Pacific

Join our Snohomish County Human Services Family!

We have 2 (two) hybrid opportunities to join our Aging and Disability Services Division in our Human Services Dept.

Purpose: Snohomish County Human Services is hiring qualified individuals to coordinate long term services and supports for elderly and disabled individuals to prevent institutionalization and help them maintain living independently in the community. Our goal is to assist individuals to access the necessary services and advocate for them as needed.

About You: You have a desire to coordinate in-home care services to elderly and disabled adults, so they may live independently in the community. You will help individuals develop a service plan to increase their quality of life and prevent institutionalization.

Position Purpose: To assist elderly and disabled adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients and will assess their needs annually and as needed to develop a plan to live independently.

About Human Services: Human Service Department mission is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department includes 350+ diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life‑long career at Snohomish County.

Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Snohomish County Human Services strives to be an equitable and trauma‑informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.

Please reach out to Joeann Turck at [e-mail] with any questions regarding this job posting.

BASIC FUNCTION

To assist functionally impaired adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients to enable a prompt response to changes in the person's living environment.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

1. Conducts a comprehensive assessment to determine client assets, deficits and needs in psycho social and health areas and to determine the need for case management services.
2. Develops and implements a service plan listing services recommended and describing the division of tasks between the Case Manager, support network and client; ensures client is referred successfully to all resources listed in the plan and follow up to see that resources are obtained in a timely manner, appropriate to need.
3. Reviews the service plan to document significant changes in the client's condition or situation and whether resources are appropriately meeting need; works with community contacts to ensure coordinated service delivery.
4. Provides termination planning when the client's support systems are operating adequately to meet client need or the client no longer meets case management target population criteria.
5. Maintains accurate, up to date and complete records of all client and collateral contact and is responsible for individual monthly and quarterly reporting of necessary client data.

STATEMENT OF OTHER JOB DUTIES

1. Performs related duties as required.

Minimum Qualifications

A Master's degree in behavioral or health sciences; AND one (1) year paid on-the-job social service experience; OR a Bachelor's degree in behavioral or health sciences; AND two (2) years of paid on-the-job social service experience; OR a Bachelor's Degree in any field; AND four (4) years of paid on-the-job social service experience. Must pass job related tests.

Special Requirements
A valid Washington State Driver's License, unrestricted except as to vision, will be required prior to appointment.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

• aging process
• social, financial and health problems confronting older persons and persons with disabilities
• available community resources
• computers and software programs

Ability to:

• effectively interview older persons, conduct a comprehensive assessment and develop service plans
• establish and maintain rapport with elderly clients and their families
• communicate effectively with people regardless of age, sex or social, economic or cultural background
• respond effectively in crisis or emergency situations
• express ideas and recommendations clearly and effectively both orally and in writing
• establish and maintain effective working relationships with social service system officials, community agency staff, other county employees and the public
• maintain detailed records and prepare clear, concise written reports
• exercise initiative and judgment to make decisions within the scope of assigned authority
• read, interpret and apply work related laws, rules and other regulations

SUPERVISION
Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained.

WORKING CONDITIONS
The work is performed in a variety of settings including client homes, adult family homes, congregate care facilities and the usual office environment. Employees may be required to travel to clients, place of residence. The employee is required to work evenings, weekends and holidays as necessary.

Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice