Aging Well Case Manager

Child & Family; Providence (RI); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Child & Family is hiring a Case Manager to work with the Office of Healthy Aging, providing in-home visits and care coordination. The role supports aging clients through assessments, care planning, and ongoing follow-up.

The position requires a CHW or Case Management Certification with at least 1 year of experience; bilingual Spanish is a plus. A hybrid work arrangement is available, with 20% remote work.

Qualifications

• High school diploma or equivalent; CHW or Case Management Certification required.
• Associate’s degree in social work or related field preferred.
• Minimum 1 year in case management or relevant training; elderly population experience preferred.
• Bilingual in Spanish a plus.
• Strong organizational, critical thinking, and time-management skills.
• Basic computer skills; knowledge of Microsoft Office 365.
• Valid driver’s license, auto insurance and car registration.
• Must pass background checks and medical clearances.

Responsibilities

• Provide case management services and in-home visits.
• Conduct monthly calls and assist with care coordination.
• Collaborate with family/caregivers and local authorities.
• Complete paperwork promptly and maintain client files.
• Advocate for services to meet client needs.
• Hybrid role: 20% remote work.

Skills

Organization

Critical thinking

Time management

Communication

Education

High school diploma

Community Health Worker Certification

Case Management Certification

Associate’s degree in social work

Tools

Microsoft Office 365

Job description

What You’ll Be Doing

You will work collaboratively with the Office of Healthy Aging (OHA) to provide case management services to clients who are part of the Office of Healthy Aging Case Management Programs. The Case Manager provides in-home visits, monthly calls, and assists with care coordination to ensure client needs are addressed.

Hybrid Role, 20% Remote Work.

Your Main Priorities

• Manage cases assigned by the program’s leadership or designee.
• Conduct initial and ongoing in-home assessments to determine care needs.
• Creates person-centered plans and recommends services to address individual needs.
• Follow up with clients after the initial plan is implemented to reassess needs as appropriate.
• Collaborates with family/caregivers, service providers, and local authorities as necessary.
• Completes all paperwork promptly and maintains accurate client files.
• Advocates for services to meet client needs.

Who You Are

Requirements, Skills & Abilities:

• High school diploma or equivalent required along with the Community Health Worker or Case Management Certification; associate’s degree in social work or related field preferred.
• Minimum 1 year’s experience in a case management position or relevant training required; experience working with the elderly population preferred.
• Bilingual in Spanish a plus.
• Strong organizational, critical thinking, and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Collaboration and teamwork.
• Must have a valid driver’s license, proof of auto insurance and car registration.
• Must authorize Child & Family to complete a motor vehicle records check.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.

Physical Requirements

Direct Service Staff:

This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.

Equal Employment Opportunity

Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Culturally and Linguistically Appropriate Services

Requirements

• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.

Affirmative Action

Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.