Case Manager, ACT

Bluebonnet Trails Community Services; Round Rock (TX); Hybrid; USD 30,307 - 42,705; Full time

Job summary

Bluebonnet Trails Community Services seeks an ACT Team Intensive Support Specialist to deliver person-centered, community-based services for adults with complex mental health and substance use histories. The role emphasizes collaborative recovery planning and coordinated care across settings.

The position involves home visits, community outreach, and hospital/crisis engagement, with flexible hours and remote administrative tasks as needed.

Qualifications

• Bachelor's degree in psychology, social work or related field.
• Experience in behavioral healthcare and substance use treatment.
• Valid Texas Driver's License and driving status.
• If degree is not in a Human Services field, at least 24 credits in Human Services.

Responsibilities

• Provide intensive case management and rehabilitative skills training.
• Meet individuals in homes, community settings, hospitals, crisis units, and clinics.
• Coordinate with stakeholders and community providers to support recovery.
• Maintain documentation in a state-of-the-art EMR and participate in team activities.

Skills

Advocacy

Service coordination

Mental health assessment

Recovery planning

Team collaboration

Education

Bachelor's degree in psychology or related field

Tools

EMR

Job description

The Assertive Community Treatment (ACT) Team Intensive Support Specialist provides outstanding person-centered intensive support services to a small caseload of adults who have current or historical substance use treatment needs, a diagnosed severe and persistent mental health disorder, who have experienced multiple hospitalizations. Services are comprehensive, integrated, community-based services based on a multidisciplinary to provide psychiatric treatment, social services and rehabilitation.

This position reports directly to the Behavioral Health Services Manager and supports the development and maintenance of effective, professional working relationships with stakeholders and other community service providers. This position has flexible hours dependent upon the needs of the caseload. This position involves the option to work remotely to complete only required administrative tasks and/or when televideo video services are deemed appropriate by supervisor.

The Intensive Support Specialist regularly meets with individuals in their homes, community, hospitals, crisis units, criminal justice settings, and at Bluebonnet Trails clinics to provide specialized case management and rehabilitative skills training services. Services are intended to meet people in the community where they are to achieve outcomes to stabilize mental health symptoms, reduce risk of recidivism, increase the individuals awareness of and participation with community and natural supports, develop self-advocacy, and assist with their ability to participate in independent behavioral health services. The clinician will be an integral part of a strong team participating in frequent contacts to share updates on the recovery process of individuals in service.

The clinician will receive unique and specialized training and professional development, focused on services to a small caseload of individuals that have been hospitalized multiple times as well as a state-of-the-art electronic medical record.

This position necessitates innovative thinking, patience, resiliency, skills in advocacy, service coordination, mental health assessment and evaluation, collaborative person-centered recovery planning and dual-diagnosis treatment. The person in this position will effectively work independently and on a team, prioritize needs during crisis situations, engage in regular meetings and training opportunities, balance self-care, be a delight to work with, and perform duties as assigned with a positive attitude.

Location: Round Rock, TX

Hourly Salary Range: $22.21 - $31.46

Differential Detail

• .75/hour, Bilingual
• .50/hour, LCDC
• $1.00/hour, Associate or Advanced Licensure
• $1.00/hour, Two years previous experience
• Up to $4.00/hour, Tenure with BTCS
• Up to $2.00/hour, ACT Team differentials
• $4.00/hour, weekend differential
• $2.00/hour, evening differential

Minimum Qualifications

A bachelor's degree from an accredited college or university with a minimum number of hours that is equivalent to a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education/intervention.

Experience in behavioral healthcare, intensive community treatment, and the substance use, abuse, and dependency treatment.

Must have a valid Texas Driver's License, meet Bluebonnet Trails Community Services driving requirements, and maintain approved driving status throughout employment.

• If degree is not in a Human Services field, a minimum of 24 college credits in a Human Services field are required.

Preferred Qualifications

Previous experience working with an Assertive Community Treatment program, behavioral health, and/or case management.

Advanced degree in Human Services field.

Provisionally licensed (LCDC-I, LCSW-A, LMFT-A, LPC-A).