Case Manager

Arca Health Inc; Worcester (MA); Hybrid; USD 19,000 - 32,000; Full time

Job summary

Arca Health Inc. is seeking a Case Manager in Worcester, MA to coordinate care, assess client needs, and develop service plans.

You will work with clients, families, and interdisciplinary teams to ensure access to resources and support, empowering clients to improve overall well-being. The role requires a Bachelor's degree and at least one year in case management or social services, with preferred qualifications in Social Work and case management certifications.

Qualifications

• Bachelor's degree from an accredited institution.
• One year experience in case management or social services.
• Strong understanding of mental health issues and crisis intervention strategies.
• Master's degree in Social Work or related field (preferred).
• Certification in case management or related credentials (preferred).
• Experience working with child welfare systems and knowledge of relevant policies.

Responsibilities

• Conduct thorough assessments of clients' needs and circumstances to develop tailored service plans.
• Act as an advocate for clients, helping them navigate healthcare systems, social services, and other resources.
• Coordinate and monitor services provided to clients, ensuring they receive appropriate support and resources.
• Facilitate communication between clients, families, and service providers to promote collaboration and understanding.
• Provide crisis intervention and conflict resolution support to clients in challenging situations.
• Maintain accurate and up-to-date documentation of client progress and service delivery.

Skills

Communication skills

Crisis intervention

Conflict resolution

Advocacy

Care coordination

Education

Bachelor's degree in appropriate field

Master's degree in Social Work or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

30+ days ago Requisition ID: 1003

Salary Range: $20.00 To $23.00 Hourly

About the Role:

The Case Manager plays a crucial role in the health care and social assistance industry by coordinating comprehensive care for clients facing various challenges. This position involves assessing client needs, developing individualized service plans, and ensuring that clients receive the necessary resources and support. The Case Manager will work closely with clients, families, and interdisciplinary teams to facilitate effective communication and collaboration. A key outcome of this role is to empower clients to achieve their goals and improve their overall well-being. Ultimately, the Case Manager is dedicated to enhancing the quality of life for individuals and families through effective case management practices.

Minimum Qualifications:

• Baccalaureate Degree in an appropriate course of study from an accredited institution.
• One year experience in case management or social services, preferably in a health care setting.
• Strong understanding of mental health issues and crisis intervention strategies.

Preferred Qualifications:

• Master's degree in Social Work or a related field.
• Certification in case management or related professional credentials.
• Experience working with child welfare systems and knowledge of relevant policies.

Responsibilities:

• Conduct thorough assessments of clients' needs and circumstances to develop tailored service plans.
• Act as an advocate for clients, helping them navigate healthcare systems, social services, and other resources.
• Coordinate and monitor services provided to clients, ensuring they receive appropriate support and resources.
• Facilitate communication between clients, families, and service providers to promote collaboration and understanding.
• Provide crisis intervention and conflict resolution support to clients in challenging situations.
• Maintain accurate and up-to-date documentation of client progress and service delivery.

Skills:

The required skills in case management are essential for effectively assessing client needs and developing personalized service plans. Strong communication skills are utilized daily to facilitate collaboration among clients, families, and service providers, ensuring that everyone is informed and engaged in the care process. Crisis intervention skills are critical for addressing urgent situations, allowing the Case Manager to provide immediate support and resolution. Conflict resolution abilities help to navigate challenging interactions, fostering a positive environment for clients and their families. Additionally, knowledge of child welfare and mental health services enhances the Case Manager's capacity to advocate for clients and connect them with appropriate resources.