Case Manager

Iscoe Law Firm; West Palm Beach (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and Life Insurance

Short and Long Term Disability

Dental Insurance

Supplemental Insurance

401(k) Plan

Job summary

Iscoe Law Firm in South Florida seeks a detail‑oriented Case Manager to support attorneys across West Palm Beach, Fort Lauderdale, Miami and surrounding offices. You will manage case files from intake to closing, gather medical records, draft demands, and coordinate with clients, providers and insurers.

Ideal candidates bring prior case management or legal/insurance experience, strong writing and communication skills, and proficiency with Word, Excel and Outlook.

Qualifications

• Prior experience as a case manager preferred.
• At least 2 years of working legal or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Responsibilities

• Daily interaction with existing and potential clients, both via telephone and in person.
• Order medical records from providers and communicate with them during course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.

Skills

Multitasking

Team player

Communication

Organizational skills

Attention to detail

Typing 35 wpm

Strong writing

MS Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Database systems

Job description

We are seeking a Case Manager to join our South Florida Office, West Palm Beach, Fort Lauderdale and Miami. As a Case Manager you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate should be customer oriented, and Bilingual is a plus but not required

Responsibilities

• Daily interaction with existing and potential clients, both via telephone and in person
• Order medical records from providers and communicate with them during course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

Requirements

• Prior experience as a case manager preferred
• At least 2 years of working legal or insurance adjuster experience preferred
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

Insurance Programs:

• Health and Life Insurance: Full-time employees become eligible for coverage in a group life and health insurance program after ninety (90) days of employment at a minimal cost
• Short and Long Term Disability Insurance: Full-time employees are eligible for coverage under a group disability insurance program after ninety (90) days of employment
• After ninety (90) days of full-time employment, employees are eligible for coverage under a group dental insurance program

Supplemental Insurance:

• Full-time employees are eligible to purchase supplement additional insurance cover, (ex: short-term disability, accident, cancer, critical illness, intensive care, universal life, and term life insurance) through payroll deductions

Qualified 401(k) Plan:

• American Funds: Iscoe Law Firm has a qualified 401(k) Plan through American Funds. Full-time employees are eligible to participate in the plan after six (6) months of employment