Case Manager

The Salvation Army North & Central Illinois Division; St. Louis (MO); On-site; USD 41,000 - 51,000; Full time

Job summary

The Salvation Army Family Haven Shelter in St. Louis, MO is hiring a Case Manager to deliver case management to individuals and families in the program, build case plans, and advance residents toward permanent housing.

This full-time role is 40 hours/week with a starting pay of $46,000 annually. Responsibilities include initial intake assessments, developing and monitoring plans, regular client meetings, and collaboration with community resources to remove barriers to housing.

Qualifications

• Bachelor’s degree in human services field with one-year related work experience.
• Outgoing personality with good communication skills and ability to work with diverse cultures.
• Strong leadership style and good organizational skills.
• Must have reliable transportation, a valid driver's license, and pass TSA MVR check.

Responsibilities

• Conduct the initial intake assessment of newly admitted shelter residents to determine client needs.
• Develop, implement, and monitor family case management plans to help families achieve self-sufficiency and housing goals.
• Provide case management services for families as they implement the plans and regularly meet with each client.
• Provide information and referrals on education, employment, housing, utilities, budgeting etc. to remove barriers to housing.
• Network with community agencies to improve services and referrals for clients.
• Participate in staff meetings and present cases for development and revisions.

Skills

Communication skills

Cultural sensitivity

Leadership

Organizational skills

Transportation

Education

Bachelor’s degree in human services

Tools

Computers

Job description

The Salvation Army Family Haven Shelter located in St. Louis, Missouri, is looking for a Case Manager. The Case Manager will provide case management services to individuals and families involved in the program, develop case plans intended to increase clients functioning and resettle clients in permanent housing, and participate in all phases of case management advancing these plans.

This is a full-time 40 hours per week with starting pay of $46,000 annually.

10740 Page Ave, St. Louis, 63132

Essential Functions:

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.):

• Conduct the initial intake assessment of newly admitted shelter residents to determine client needs.
• Develop, implement, and monitor family case management plans, including short- and long-term goals, designed to help families achieve the highest level of self-sufficiency with the greatest expediency.
• Provide case management services for families as they implement the case management plans. Regularly meet with each family/individual in the program and regularly complete resident room inspections.
• Provide information and referral to clients on issues such as education, employment, housing, utilities, budgeting, etc. to improve client functioning and eliminate barriers to increased assets and permanent housing.
• Network with community agencies/organizations to enhance relationships and improve client services and referral systems.
• Participate in regular staff meetings presenting to staff cases including individual case plans for further development and revisions.

Full Job Description Available Upon Interview.

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Minimum Qualifications

Bachelor’s degree in human services field with one-year related work experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army’s mission is essential. Knowledge of The Salvation Army and government, state and community resources are helpful. Must have working knowledge of computers. Must have reliable transportation, a valid drivers’ license, and pass TSA MVR check.

Physical and Working Conditions

Capable of occasionally lifting 20 pounds and sometimes up to 40 pounds. Occasionally move 50 or more pounds using dolly/cart/truck. Must be capable of performing in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.

Employee Status

Full-Time: Normal work hours will be determined with supervisor.