Case Manager

RiseMe; Spokane (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &/

Vision benefits

Paid vacation & sick leave

Bilingual differential

Flexible shifts

Training & growth

Supportive team

Job summary

Family Promise of Spokane is seeking a Keep Housing Case Manager to support families toward housing stability and independence. You will manage a caseload, meet monthly with families in homes and communities, and build strong landlord relationships to sustain housing.

This role emphasizes documenting progress and coordinating with housing, education, and wellness resources. The position offers daytime hours with some evenings or weekends, a salary of $23.00–$25.00 per hour DOE, and full

Qualifications

• Bachelor’s degree in social work or related field or equivalent experience.
• 1+ year of experience in case management, housing services, or family support (2+ years preferred).
• Strong boundaries, sound judgment in a crisis, and emotional resilience.
• Comfort with computers and detailed documentation.
• Valid Washington driver’s license and an insurable driving record.
• Ability to pass an annual background check.

Responsibilities

• Support a caseload of families with housing stability, goal-setting, and resource referrals.
• Meet with families in their homes and in the community, at least monthly.
• Build strong relationships with landlords and property managers.
• Coach families on tenant rights, budgeting, and keeping their housing.
• Connect families to employment, education, mental health, and other resources.
• Keep timely, objective case notes and accurate data for program reporting.
• Work as part of a shared case management team.

Skills

Case management

Tenant relations

Documentation

Community outreach

Crisis management

Education

Bachelor’s degree in social work or related field

Job description

Case Manager – Keep Housing

Family Promise of Spokane | Spokane, WA

Full-time | Hourly | $23.00-$25.00 per hour DOE

Schedule: Typically Monday–Friday daytime, with occasional evenings/weekends

Help families stay housed

At Family Promise of Spokane, we equip families to end the cycle of homelessness.

As a Keep Housing Case Manager, you’ll walk alongside families for up to two years after they move into housing, helping them build the skills, relationships, and confidence to stay housed for good.

What you’ll do

• Support a caseload of families with housing stability, goal-setting, and resource referrals
• Meet with families in their homes and in the community, at least monthly
• Build strong relationships with landlords and property managers
• Coach families on tenant rights, budgeting, and keeping their housing
• Connect families to employment, education, mental health, and other resources
• Keep timely, objective case notes and accurate data for program reporting
• Work as part of a shared case management team

What you bring

• Bachelor’s degree in social work or a related field, or equivalent experience
• 1+ year of experience in case management, housing services, or family support (2+ years preferred)
• Strong boundaries, sound judgment in a crisis, and emotional resilience
• Comfort with computers and detailed documentation
• Valid Washington driver’s license and an insurable driving record (you’ll drive during shifts)
• Ability to pass an annual background check

Bonus points

• Lived experience with homelessness, poverty, housing insecurity, or recovery (counts toward equivalent experience)
• Bilingual or multilingual
• First Aid/CPR, trauma-informed, or de-escalation training

What we offer

• $23.00/hr to $25.00/hr DOE
• 100% employer-paid medical, dental, and vision
• Paid vacation and sick leave
• Differential pay for bilingual staff, mentorship roles
• Flexible shifts as long as they meet operational demands including evenings and/or weekends
• Training and growth in a low-barrier, housing-first model
• A supportive, mission-driven team

To Learn More About FPS – visit our website at familypromiseofspokane.org

Family Promise of Spokane is an equal opportunity employer. We welcome applicants of all backgrounds we do not discriminate on the basis of any status protected by law.