Case Manager

Osborne Association; New York (NY); On-site; Full time

Job summary

The Osborne Association is seeking a full-time Case Manager for its new Fulton Community Reentry Center in New York. This role involves managing case management services for formerly incarcerated men, providing direct client services, and coordinating with community resources. Ideal candidates will have an associate's degree or equivalent experience, strong communication skills, and the ability to work flexible hours, including evenings and weekends.

Benefits

Four weeks vacation

Tuition reimbursement

Flexible work schedule

Medical insurance

Dental insurance

Vision insurance

403(b) plan with company match

Qualifications

• One year of case management or relevant work experience.
• Engaging personality and detail-oriented skills are essential.

Responsibilities

• Provide direct client services, including intake and assessment.
• Manage a caseload for a diverse client population.
• Document client progress toward service plan goals.

Skills

Communication

Time Management

Organizational Skills

Problem Solving

Education

Associate’s degree in social work

High school Diploma

Tools

CARES

MS Word

Excel

Job description

Description

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.

Osborne is opening its first transitional housing and reentry program, The Fulton Community Reentry Center (Fulton). Fulton will provide 140 beds of transitional reentry housing to formerly incarcerated men who would otherwise be homeless after discharge from a correctional facility. Fulton will also provide onsite reentry services, including case management, benefits enrollment, employment, health, and substance use disorder treatment. The facility operates 365 days on a 24-hour basis daily, including evening and weekend hours (some positions will require non-traditional work hours).

We are currently seeking a full-time Case Manager to join our Fulton team! The Case Manager will be responsible for the overall case management services to clients and manages the necessary charts for homeless individuals. This position reports to the Case Manager Supervisor of Fulton Community Reentry Center.

This is an on-site position, and also requires flexibility in scheduling, which includes weekends and evenings. Scheduling for this role is subject to change depending on program needs.

Salary range: $27.47-$28.02 hourly

Requirements

Essential Duties:

• Provide direct client services, including intake, engagement, assessment, service plan development, referral, advocacy counseling, exit summaries, and follow-up
• Manage a caseload for a diverse client population, which may include accompanying clients to and from appointments as well as other partners/resources in the community
• Monitor and document client progress toward service plan goals
• Document all interactions with, or on behalf of clients
• Maintain familiarity with program resources available on and off-site
• Provide group counseling as assigned by the Director of Social Services
• Coordinate client services with other social services, mental health, medical, employment, educational, and other providers
• Conduct regular case conferences with clients and service providers as required
• Report to and meet with supervisor on a bi-monthly basis
• Ensure adherence to all required regulations and DHS policies and procedures
• Provide crisis intervention and stabilization as needed in the program
• This position require flexibility in scheduling which includes weekends and evenings.
• Perform other tasks as assigned
  
  

Minimum Qualifications

• Associate’s degree in social work or another related field of study; In lieu of a degree, High school Diploma or equivalent with two additional years of case management experience.
• One year of case management or relevant work experience
  
  

Related Skills Or Knowledge

• Engaging personality and detailed orientated skills are essential.
• Strong oral and written communication, time management, and organizational skills are necessary.
• Ability to work some evenings and occasional weekends as needed.
• Knowledge of CARES, MS Word, Excel, and database management skills.
• Familiarity with community resources.
• Ability to travel locally.
• Flexible schedule as this position requires weekend and evening availability.
• Ability to solve problems, make decisions, resolve conflicts and listen.
• Access skills to deal calmly in crisis situations.
• Proven ability to work collaboratively well with diverse groups.
• Must be able to handle multiple tasks effectively under pressure.
  
  

Benefits Of Working For The Osborne Association

Generous benefits including four weeks vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans. The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status or any other protected category.

The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Thank you for your interest in the Osborne Association. Please be sure to include a cover letter with your application. We wish we could personally respond to each application but due to the volume of interest we receive, we are not able to. Please, no phone calls.

• Salary is based on commensurate experience and other qualifications.