CASE MANAGER

CORE Services Group, Inc.; New York (NY); On-site; USD 45,000 - 60,000; Part time

Job summary

CORE Services Group, Inc. is hiring a Case Manager to provide counseling and intake services within our Short-Term Family Housing program.

You will develop and monitor individualized housing stability plans, connect clients with benefits, and coordinate with community resources to support independence. The role emphasizes compassionate client engagement, cultural competency, and strong documentation practices in HMIS/CATCH.

Qualifications

• Bachelor's degree in social work, psychology, or a related field is required.
• Minimum two years of experience working with homeless populations as a case manager/case worker.
• Experience developing individual service plans and coordinating with community resources.

Responsibilities

• Provide counseling and case management services to clients.
• Conduct client intake and assess needs.
• Develop and monitor Family Housing Stability Plans.
• Identify benefits and entitlements and connect clients to resources.
• Maintain case records and HMIS documentation.
• Advocate for clients and facilitate referrals for mental health or substance abuse services.
• Coordinate with program staff to support client goals and independence.

Skills

Case management

HMIS & CATCH

Homeless populations

Documentation

Trust-based relationships

Boundaries

Crisis sensitivity

Cultural competency

Education

Bachelor’s degree in social work or related field

Tools

HMIS

CATCH

Job description

Case Manager

Overview of the Position

CORE’s Short-Term Family Housing (STFH) seeks a Case Manager responsible for providing counseling services, conducting intakes with clients.

Essential Duties

• Provide concrete and counseling services to clients
• Conduct client intake
• Develop Family Housing Stability Plan as required by program
• Identify benefits or entitlements that may be available to the client
• Community outreach to businesses and other organizations that may provide resources to clients
• Meet with the clients as required, to evaluate progress and assist client in developing and meeting individual goals
• Provide necessary referrals for services, including mental health and/ or substance abuse counseling, as required
• Advocate on the client’s behalf when necessary
• Maintain data collection and case records as required by applicable rules and regulations
• Assist clients regain and maintain control over their lives and over their own transition to independent living
• Facilitate development of self-help skills, support systems, coping strategies, and increased hope and self-esteem that are central to the process
• Develop and present group/workshops for clients to facilitate
• Ensure clients adhere to the facility’s rules and regulations and other duties as assigned by the Program Director or designee

Necessary Skills

• Experience providing case management services including developing an individual service plan for at risk populations
• Familiarity with community resources
• Understanding of challenges facing homeless populations
• Consistently maintain required paperwork
• Ability to establish and maintain trusting relationships (having patience & perseverance)
• Ability to develop and maintain appropriate boundaries
• Must demonstrate sensitivity to needs of clients in crisis
• Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency

Qualifications

• Bachelor’s Degree in social work, psychology, or related social service field required
• Minimum two (2) years experience working with homeless populations as a Case Manager/Case Worker
• Familiarity with HMIS and CATCH

CORE DC is an Equal Opportunity Employer (EOE)