Case Manager

The Fedcap Group; New York (NY); On-site; USD 32,000 - 34,000; Full time

Job summary

The Fedcap Group is seeking a Case Manager in New York, NY to develop and monitor participant service plans, coordinate referrals, and support employment readiness. The role requires collaboration with internal teams to stabilize medical and mental health needs and remove barriers to employment.

Responsibilities include wellness plan development, client follow-up, and documentation in FedcapCARES. A bachelor’s in social work or related field is required; MSW preferred, with bilingual

Qualifications

• Bachelor's degree in social work or related field required.
• 1 year of case management or related experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Initiate services after clinical assessment or reassessment, orient participants to services, explain rights and responsibilities.
• Develop and monitor wellness plans for participants with untreated or unstable medical/mental health conditions.
• Meet regularly with participants to monitor progress and assist with barriers to employment (housing, DV, childcare, transportation, accommodations).
• Conduct regular phone follow-up to assess progress toward wellness plan goals.
• Outreach to re-engage participants who missed mandatory appointments or program requirements.
• Communicate with external medical and mental health providers to ensure compliance and timely completion of plans.
• Provide intensive individual coaching for participants in job search activities and work-related benefits issues.
• Case conference with other WeCARE providers (vocational evaluators, instructors, coordinators, counselors).
• Document participant services in Fedcap and HRA systems (SEAMS, FedcapCARES).

Skills

Bilingual: English/Spanish

Education

Bachelor's degree in social work or related field

MSW or master's degree preferred

Job description

What You\'ll Do

The Case Manager is responsible for developing and monitoring comprehensive participant service plans in collaboration with assigned participants. This includes, but is not necessarily limited to, internal and external referrals for services to stabilize medical and mental health conditions, barrier removal, job readiness coaching, job placement assistance, and retention services.

Your responsibilities will include:

• Initiate services for participants following their clinical assessment or clinical reassessment, providing orientation to services, explaining their rights and responsibilities, and answering questions.

• Develop and monitor wellness plans on behalf of participants with untreated or unstable medical and/or mental health conditions adversely impacting employability. This includes coordinating referrals to community-based medical and mental health providers.

• Regularly meet with assigned participants to monitor progress and compliance with wellness plans, as well as to assist with mitigating barriers to employment. These incudes, but is certainly not limited to housing, domestic violence, childcare, transportation, and reasonable accommodations.

• Conduct regular phone follow-up appointments with participants to assess progress toward wellness plan goals.

• Outreach to participants who have failed to comply with mandatory appointments and other program requirements to successfully re-engage them with their wellness services.

• Communicate with external medical and mental health providers to ensure participant compliance and timely completion of wellness plans.

• Provide intensive individual coaching for participants in job search activities and assist participants with issues pertaining to work-related and transitional benefits.

• Case conference with other WeCARE service providers on an as needed basis, including vocational evaluators, work readiness and computer instructors, job placement coordinators, job preparation counselors and WEP specialists.

• Document participant services and activities in Fedcap and HRA management information systems, including, but not limited to SEAMS and FedcapCARES.

You're a great fit for this role if you have:

• Bachelor's degree in social work or related field, such as psychology, vocational rehabilitation, or occupational rehabilitation. MSW or master's degree in a related field preferred.

• One (1) year of case management or related experience.

• Bilingual (English Spanish) preferred.

Compensation

$23.08-$24.04/hr.

Equal Opportunity Employer

Mission:

To help people who face barriers to work obtain employment and achieve self-sufficiency through innovative job training, placement and support services.
Community Work Services (CWS) was founded in 1877 as the Cooperative Society of Visitors Among the Poor of Boston to provide services to the poor of Boston and address the roots of poverty through employment, education, and housing improvements. Its founder, Annie Fields, is said to have been a transitional figure in the development of a professional social-service network. Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area.
Community Work Services joined The Fedcap Group in 2013.
Website: www.cwsnewengland.org