Case Manager- Youth Center (Full Time)

Community Care Alliance; Woonsocket (RI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Generous vacation, sick time

Medical and dental coverage

403b with employer match

FSA/DCA accounts

Life insurance; long-term disability

Tuition reimbursement and licensure/c

Employee referral program

Job summary

Community Care Alliance is seeking a dedicated Case Manager for our Youth Center in Woonsocket, RI. Join a team focused on delivering trauma-informed services to youth ages 12-25 within a drop-in center setting.

You will lead case management, direct services, and collaborative efforts with supervisors and local partners to support program success under WIOA guidelines. Responsibilities include data management, presentations to community groups, and developing engaging, leadership-focused

Qualifications

• Minimum of an Associate degree with relevant work experience.
• Bachelor’s degree in education, human services, or related field preferred.
• Must have demonstrated case management skills and experience with data management.

Responsibilities

• Data Support: Create, maintain, and update client files in a timely and accurate manner; collaborate with a multidisciplinary team to meet benchmarks; conduct presentations for community groups; design and facilitate programming for youth.
• Case Management: Engage with youth daily; participate in wraparound and family team meetings; recruit and retain participants; share opportunities with youth; provide direct services including intake, assessment, case management, and follow-up.
• Crisis intervention and de-escalation: Support staff in crisis situations; screen youth for safety and connect to emergency services; support families to coordinate with mental health providers; deliver trauma-informed wrap-around interventions.

Skills

Case management

Data management

Youth programming

Workshop facilitation

Job coaching

Workforce development

Education

Associate degree

Bachelor’s degree (education, human services or related)

Job description

Case Manager- Youth Center (Full Time)

Location: Woonsocket, RI

Department: Youth Services

This position is based in a drop‑in center for youth ages 12‑25 from diverse backgrounds and experiences. We are in need of a dynamic individual who is passionate about working with this age group and youth facing significant challenges. This individual works closely with their direct supervisor, staff, and clients to ensure the participant success in the Workforce Innovation Opportunity Act program through a trauma‑informed lens. The case manager will also develop and sustain strong working relationships with community partners, state agencies, and local employers to support and promote the W.I.O.A program, which will support coordinated programming efforts and youth leadership development initiatives.

Responsibilities

1) Data Support:

• Create, maintain, and update client files in a timely and accurate manner.
• Collaborate effectively both independently and as part of a multidisciplinary team to meet program and funding benchmarks, including recruitment, attendance, skill attainment, and job placement goals.
• Conduct presentations for community groups and partner agencies on CCA youth resources, services, and programming.
• Design, implement, and facilitate engaging, educational, and leadership‑focused programming/events for youth.

• Create, maintain, and update client files in a timely and accurate manner.
• Collaborate effectively both independently and as part of a multidisciplinary team to meet program and funding benchmarks, including recruitment, attendance, skill attainment, and job placement goals.
• Conduct presentations for community groups and partner agencies on CCA youth resources, services, and programming.
• Design, implement, and facilitate engaging, educational, and leadership‑focused programming/events for youth.

2) Case Management:

• Actively engage with youth on a daily basis, demonstrating high energy, organization, and responsiveness to participant needs.
• Participate in wraparound meetings, family team meetings, and other collaborative forums involving youth and their support systems.
• Recruit and retain current and former CCA youth participants, including program graduates.
• Stay informed of relevant county and state events and share opportunities and resources with youth participants.
• Advocate for youth by communicating issues affecting young people, including relevant policies and practices.
• Provide direct services to youth in a drop‑in center setting, including intake, assessment, case management, follow‑up services, and ongoing support.

• Actively engage with youth on a daily basis, demonstrating high energy, organization, and responsiveness to participant needs.
• Participate in wraparound meetings, family team meetings, and other collaborative forums involving youth and their support systems.
• Recruit and retain current and former CCA youth participants, including program graduates.
• Stay informed of relevant county and state events and share opportunities and resources with youth participants.
• Advocate for youth by communicating issues affecting young people, including relevant policies and practices.
• Provide direct services to youth in a drop‑in center setting, including intake, assessment, case management, follow‑up services, and ongoing support.

3) Crisis intervention and de‑escalation:

• Support the Director, Manager, and staff to intervene in any crisis situations that may arise with youth.
• Be able to screen youth for safety and connect youth with appropriate emergency services depending on the severity of the situation and the youths mental well‑being.
• Support their families to communicate with any internal or external mental health providers in which a youth may currently be receiving services.
• Deliver interventions in a trauma‑informed and as holistic a manner as possible by offering wrap‑around services to youth and their families.

• Support the Director, Manager, and staff to intervene in any crisis situations that may arise with youth.
• Be able to screen youth for safety and connect youth with appropriate emergency services depending on the severity of the situation and the youths mental well‑being.
• Support their families to communicate with any internal or external mental health providers in which a youth may currently be receiving services.
• Deliver interventions in a trauma‑informed and as holistic a manner as possible by offering wrap‑around services to youth and their families.

Education and Experience

Minimum of Associates degree with relevant work experience. Bachelors degree in education, human services, or related field preferred. Must have demonstrated case management skills and experience with data management. Experience in youth programming, creating and facilitating workshops, job coaching and other workforce development skill building.

Benefits

Community Care Alliance offers competitive salaries based on experience, skills, and performance, a comprehensive benefits package, and a great quality of work/life.

• Generous vacation, sick time, and holidays.
• Comprehensive medical and dental coverage, as well as voluntary vision and AFLAC supplemental coverage.
• 403b with matching after 6 months of employment.
• Flexible Spending (FSA and Dependent Care (DCA) accounts.
• Agency‑paid group life insurance; long‑term disability.
• Tuition reimbursement and licensure/certification bonuses.
• Employee referral program, as well as bilingual skills premium.
• On‑site or nearby parking available at most buildings; mileage reimbursement for client and business‑related use of your personal vehicle.

• Generous vacation, sick time, and holidays.
• Comprehensive medical and dental coverage, as well as voluntary vision and AFLAC supplemental coverage.
• 403b with matching after 6 months of employment.
• Flexible Spending (FSA and Dependent Care (DCA) accounts.
• Agency‑paid group life insurance; long‑term disability.
• Tuition reimbursement and licensure/certification bonuses.
• Employee referral program, as well as bilingual skills premium.
• On‑site or nearby parking available at most buildings; mileage reimbursement for client and business‑related use of your personal vehicle.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self‑reliant and better informed to meet their economic, social and emotional challenges.

Equal Opportunity

Community Care Alliance is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military Friendly Employer

Military friendly employer!